• Monitoring & controlling all IT equipment.• Troubleshoots hardware and software errors.• Monitoring & communication with ISP for better internet service.• To arrange & maintain Video Conferencing(VC) system for Meeting.• Setting up computer OS & security measures (antivirus, firewall, ADDS) with Data Backup & working ERP system.• Install different types of printers & scanners also troubleshoot it.• Through technical training and seminars, self-learning & constant improve technical skills.• Support end user computing including technology service desk, IT support & hardware support.• Maintain up to date IT reports, IT audit and documentation reflecting current computer status and network configuration, domain, end point management system.