Responsible for managing two regional offices, the Toledo Office and the Akron/Canton Office, encompassing approximately 10,000 members in 160 separate units throughout the Northern half of the State of Ohio. Oversee day-to-day direct services of provided members as well as maintaining service area, including 10 professional staff comprised of eight Field Representatives and two administrative assistants. The key functions of my position is to supervise staff, ✯ Promoted to Regional Director, have been regularly sought for skills as a strong strategic thinker with “hands-on” experience with employee-employer relations.✯ Continuously ensure the highest quality of services to members and effectively promote objectives of the organization and advocate the programs, initiatives and efforts directed by the employer. ✯ Develop key recommendations and implement custom-tailored training programs and educational opportunities for staff, as well as asses and recommend exceptional services and educational programs for our membership. ✯ Improved methods for developing educational training regionally for staff and members, improving average performance across all metrics.✯ Commended for strong leadership skills and ability to prioritize/delegate tasks, making sound decisions quickly while maintaining focus on bottom line and quality of service.

Negotiated collective bargaining agreements between association and employer. Processed complaint proceedings and negotiated settlements. ✯ Maintained the highest standards of ethical responsibility, earning respect through actions to foster atmosphere of compromise and understanding for parties. ✯ Fostered and created a problem solving environment that allowed both sides to address integral issues and solve a wide array of time-sensitive problems.✯ Integrated software solutions to more efficiently prepare, process and arbitrate cases in front of neutral third party.

Our journey started in 2015 when our 5-year-old daughter, Elizabeth, was diagnosed with an incredably rare genetic disorder called Usher Syndrome Type 2A. This condition causes hearing loss at birth and will likely begin to take her vision through the development of Retinitis Pigmentosa (RP). RP tends to effect vision as early as adolescence, degrading first a person’s night vision and then causing tunnel vision. In some cases, RP can lead to full blindness, but does not always.Advancements in research continue to shine light on Usher’s otherwise bleak landscape, but until there is a cure we pray for the best but plan for the worst. We immediately made fundamental changes for our family in an attempt to cram as many visual memories into “Lizzy’s” little eyes as we can, in hopes that some of them will last a lifetime. Thus, the “visual bucket list” was born. It is a compilation of all of the sights we want Lizzy to experience prior to losing any of her vision. Some of them turned out a bit grandiose (see the Grand Canyon, go on a real fossil dig, watch a show on Broadway), but most of them were simple pleasures we could repeatedly enjoy from our own backyard (catch fireflies, find rainbows, roast S’mores over a bonfire, view the stars and count the colors in both sunrises and sunsets). They’re the memories we hope will color Lizzy’s mind if the day comes when her vision goes dark.Since our journey began, many friends, strangers and communities have poured so much love and generosity into making our dreams for Lizzy come true. In that spirit, we created The Visual Bucket List Foundation to “Pay It Forward” and allow other children affected by similar vision limitations the chance to experience something on their own “visual bucket list,” with all the grandiosity and individualization we can muster. Our goal is to make the experience as memorable as we can; a vision they can keep for a lifetime.

Managed and performed all duties associated with running corporation. ✯ Implemented best practices to reduce spending by 20% and increase profits by 30% during poor economic times.✯ Preserved and revitalized corporation through reversal of previous management strategies and integration of comprehensive strategic plans.✯ Addressed all employee performance problems promptly and directly in accordance with company personnel policies and procedures.

Effectively handled multiple leadership roles, including business acumen trainer, hiring and training coordinator, supervisor, customer assistant supervisor, operations manager, customer experience manager, customer solutions manager and sales manager. ✯ Doubled sales in first 23 months after acquiring business through utilization of various sales and marketing plans.✯ Orchestrated development of standard operating procedures as well as securing new vendor agreements, reducing expenditures by over half in the same period of time.✯ Maintained exceptional profits during economic downturn by maintaining superior customer service and support.

Maintained F-16, aircraft avionic systems at the organizational level. Performed and supervised general aircraft servicing and handling procedures. Related DoD Occupational Subgroup: 119800Operated avionic systems by using aircraft controls and displays to determine operational condition. Interpreted equipment operating characteristics to isolate malfunctions in systems such as attack control, radar, infrared, laser, instruments, displays, navigation, identification, defensive and offensive, and defensive or offensive electronic warfare systems. Uses technical data to trace wiring diagrams and signal data flow. Used built-in test functions, support equipment, electronic measuring equipment, aerospace ground equipment (AGE), and hand tools.Removed and installed system components. Performed and supervised alignment, calibration, and boresight of avionic systems.system components. Removes, installs, performs, and supervises operational checks of externally mounted electronic countermeasures equipment. Enters maintenance data into automated systems.Inspects, analyzes and evaluates avionic systems to determine operational status. Interprets inspection findings and determines adequacy of corrective action. Reviews maintenance management publications and procedures. Recommends methods to improve equipment performance and maintenance procedures.Specialty Qualifications:Knowledge is mandatory of electronics, microprocessors and mechanics; gyro, synchro, and servo principles; theory of flight; electro-mechanical and electro-optical devices working principles; subsystem tie-in between avionic systems; digital computer logic; aircraft electrical and hydraulic systems; use, care, and interpretation of test and measurement devices; principles of motion and power transmission by mechanical and electrical means; and concepts and application of maintenance directives.