Myesha Cheatham Email & Phone Number

• Represent TerrAscend’s house brands at dispensaries and community events, driving brand awareness and sales through engaging client interactions.• Educate customers on product benefits and safe usage, maintaining a high level of product knowledge.• Capture and create social media content to enhance brand presence and client engagement.• Analyze event metrics to identify opportunities for improvement and effectively communicate insights to the team.

● Promoted from manager to Assistant General Manager within seven months due to solid performance and organizational impact; was Takoma’s first AGM.● Managed, trained, and oversaw the daily activities of a dispensary team of 40+ people across five departments, including the patient consultant team responsible for most of our sales.● Handled HR-related issues, reviews, recruiting, and corrective actions of employees, helping to foster a positive team environment.● Responsible for… Show more ● Promoted from manager to Assistant General Manager within seven months due to solid performance and organizational impact; was Takoma’s first AGM.● Managed, trained, and oversaw the daily activities of a dispensary team of 40+ people across five departments, including the patient consultant team responsible for most of our sales.● Handled HR-related issues, reviews, recruiting, and corrective actions of employees, helping to foster a positive team environment.● Responsible for becoming an industry expert on all store functions and aspects of the DC Cannabis industry.● Maintained strict compliance with DC MMJ regulations.● Collaborated with six department managers to develop and implement new dispensary Standard Operating Procedures (SOPs) for each department; this resulted in an overall increase in operational efficiency.● Participated in interviewing, hiring, disciplinary action, and termination of employees.● Worked with HR and GM to develop a week-long New Hire Orientation program. ● Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.● Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.● Enhanced employee management by developing schedules, tracking time, and administering payroll for 40+ employees. Show less

Washington, District Of Columbia, United States

Promoted to manager in 8 months due to great attention to detail, patient service, and understanding of all dispensary operations.● Streamlined the New Patient intake process and reduced the average wait time of new patients from 7 minutes to 3 minutes. ● Managed and updated over 2,000 new and existing patient records into LeafLogix (Point of Sale system), ensuring confidentiality and privacy. ● Ensured all employee badges and licenses stayed up to date to keep the dispensary in… Show more Promoted to manager in 8 months due to great attention to detail, patient service, and understanding of all dispensary operations.● Streamlined the New Patient intake process and reduced the average wait time of new patients from 7 minutes to 3 minutes. ● Managed and updated over 2,000 new and existing patient records into LeafLogix (Point of Sale system), ensuring confidentiality and privacy. ● Ensured all employee badges and licenses stayed up to date to keep the dispensary in strict compliance with MMJ regulations. ● Managed and trained the New Patient Intake and Admin teams of 10 people.● Created a system to conduct daily METRC reviews to ensure all information from the day was entered correctly. ● Created training documentation for different dispensary systems (Dutchie, LeafLogix, Hyper, etc.) that were used to train new and existing employees.● Organized training for new team members and routine retraining for established employees.● Cross-trained staff in secondary roles to expand functional diversity. Show less

● Helped to increase customer return rates by consistently providing excellent customer service.● Developed a solid working knowledge of products, essential to convey their benefit and potency to clients and partners effectively.● Remained up to date on current pharmaceutical offerings.● Gathered and processed required patient documents and information, and performed detailed verification while maintaining client confidentiality● Learned DC medical cannabis program regulations… Show more ● Helped to increase customer return rates by consistently providing excellent customer service.● Developed a solid working knowledge of products, essential to convey their benefit and potency to clients and partners effectively.● Remained up to date on current pharmaceutical offerings.● Gathered and processed required patient documents and information, and performed detailed verification while maintaining client confidentiality● Learned DC medical cannabis program regulations and assisted patients in applying to the program● Recorded patients' changes & updates in the Point of Sale (POS) system (LeafLogix)● Accurately entered new patient data into the POS● Checked in and greeted patients when they arrived● Assisted in the dispensary set-up and clean-up● Ensured the accuracy of patient orders Show less

Promoted to floor manager of a fast-paced taproomManaged taproom inventoryOrganized events in the taproom and event spaceMaintained positive relationships with customers and the brewing crewTrained new taproom employees

Washington D.C. Metro Area

Delivered exceptional, friendly customer service Ensured all guests visiting DC Brau had proper IDs and checked them for legal drinking age and validity.Poured tasters, pints, and filled growlersInteracted with customers and answered questions regarding products

Washington Dc-Baltimore Area

The restaurant closed in Dec 2018Developed content for Spark's social media profilesOrganized restaurant events to attract more customersSuccessfully spearheaded campaigns on social media platforms, including Facebook, Twitter, and InstagramManaged social media planning for the execution of marketing strategies and community managementMonitored the online presence of the company's brand and engaged with users, strengthening customer relationships

Falls Church, Va

● Responsible for running the after-school program ● Planed and instructed different 6-week-long clubs for children ages 6-13● Acts as an assistant teacher during the school day and handles tasks such as correcting homework and other assignments, accompanying students to supplemental classes, and handling behavioral issues● Teaches general education students as well as students with learning and behavior difficultiesSkills UsedInstructs others, Leads groups… Show more ● Responsible for running the after-school program ● Planed and instructed different 6-week-long clubs for children ages 6-13● Acts as an assistant teacher during the school day and handles tasks such as correcting homework and other assignments, accompanying students to supplemental classes, and handling behavioral issues● Teaches general education students as well as students with learning and behavior difficultiesSkills UsedInstructs others, Leads groups, Problem-solving, Motivates others, Counsels students, Manages conflicts Show less

Promoted from after-school teacher to assistant headteacherMotivated students to reach academic goals Oversaw tasks such as lesson planning, testing, checking homework, and facilitating study groupsManaged a fast-paced classroom of 15 students while managing the after-school programHelped students handle behavioral and emotional challenges

Washington D.C. Metro Area

Produced a fashion show and launch party Sourced various talents, such as models, photographers, caterers, and makeup professionals, for the launch party fashion show. Worked closely with the CEO/Owner to launch ALBS, monitor market trends, and customize private and pop-up store events that represent the brand's philosophy of creating high-quality, limited-run, and thoughtfully designed black skirts. Worked directly with the CEO to create innovative branding and… Show more Produced a fashion show and launch party Sourced various talents, such as models, photographers, caterers, and makeup professionals, for the launch party fashion show. Worked closely with the CEO/Owner to launch ALBS, monitor market trends, and customize private and pop-up store events that represent the brand's philosophy of creating high-quality, limited-run, and thoughtfully designed black skirts. Worked directly with the CEO to create innovative branding and marketing concepts in support of the launch of ALBS through multiple channels, including print, interactive, and social media. Responsible for developing memorable shopping experiences via our co-design program that allows our clients the opportunity to be a part of the design process Show less

• Responsible for organizing hour long after-school sports classes for elementary school children including cheerleading, kickball, and soccer.• Three time recipient of the “Player of the Game” award. This award is given for outstanding leadership and service.

• Assisted with and ran auditions; including scheduling auditions for talent, recording auditions, and uploading footage to castingnetworks.com.• Administrative tasks included: answering busy phones, scheduling auditions with talent, interacting with clients and talent, greeting and checking in clients/talent during auditions.• Organized client database.

Bachelor'S Degree, Psychology

Full Stack Web Development, Computer Software Engineering

Education record