With over 13 years of experience coaching fitness and wellness studio owners worldwide, I’m passionate about helping entrepreneurs break free from the 9-5 grind and build businesses that align with their purpose and vision. From owning and selling my own personal training studio to scaling multi-seven-figure operations, I’ve developed a deep understanding of what it takes to create a thriving, freedom-based business.My coaching starts by addressing mindset. I believe that a business can only grow as much as its owner is willing to evolve. From there, we dive deep into your operations, identifying areas that need attention. Together, we’ll analyze your numbers, processes, and people to craft strategies that can help scale your business to six or seven figures (if that’s part of your dream).I’m all about authenticity, compassion, and a little soulful strength—think tough love with a whole lot of empathy. I don’t see competitors, only opportunities to create more success stories. If you're ready to live your life with intention, prosperity, and purpose, while leading your business with heart and vision, let's connect.

ClubReady is the leading provider of full-suite studio fitness and wellness club management software and services. A billion dollar SAAS company, servicing studio and wellness club owners globally. Key Duties and Responsibilities**Oversee and manage day-to-day customer service operations of the company including a fully remote multi-national team of over 20 team members. **Create, implement, and execute policies and procedures to facilitate a quality customer service experience**Develop and implement training and quality assurance programs for both experienced team members and new hires**Build and foster interdepartmental relationships to create an engaging employee environment**Design and implement KPIs to maximize productivity and efficiency in support of a high-quality customer experience.**Drive employee engagement and foster a positive and productive culture through leadership

Analyzed and consulted with over 1500 boutique fitness businesses to help each business instill proper operations and strategic processes to increase cash flow and clientele base (increased company’s revenue by $10,000 to $60,000 more per month)Pioneer two high ticket products that increase lead generation and recurring monthly revenue for clients through, best-in-class Digital Ad Campaigns, SMS and email marketing strategies, and a soulful sales process through SaaS (net profited over $90,000 in 2020)Increase client profitability and create/analyze budgets and financial reporting according to the client's ongoing quarterly and yearly strategy (increased recurring revenue by 20% within 4 months)Regularly analyze the entire business to identify needs and opportunities to streamline operations and enhance the customer experience (Identified hiring needs to increase workflow, and increase sales efficiency by 50%)Work closely with the CEO and CFO to develop product and business strategy, while effectively communicating with the mid-level and executive team to drive company goalsOversee all client service budgets and teams to evaluate and enable top employee and product performance while developing and revising strategy to increase profitability (generated new revenue of $150,000 in 4 months for one product)Proactively identify key marketing recommendations based on target market research to help clients drive in leads and increase the average value of clients (average value of clients increased by 47%-60%)

Act as an intermediary in negotiations between buyers and sellers to successfully identify and implement the needs of all parties in the sales transactionExecute digital marketing plans to increase direct awareness of clients properties and buyers needsLocate potential listings and appraise property values by providing detailed comparative market analysis for all clientsManage and advise clients through the end-to-end real estate buying process from market conditions to legal requirements in order to complete property transactions

Achieved a national record of 450 new members sold in a 30-day period prior to being fully opened and operatingConsistently was named in the top 100 locations out of 3000 locations for highest performing KPI'sRoutinely earned company awards from a local level (out of 33 locations) to a national level (out of 3000 locations) for outstanding managerial performanceReduced employee turnover by 50% in my regionSupported and facilitated the franchisee in the sale of all 5 locations for over $1.75MRemotely owned and directed operations of one location after successfully operating and managing 30 locations and 5 remote locations