Mykhaylo Hnatyev Email & Phone Number

London, Gb

London Area, United Kingdom

Helping product companies and enterprise innovators build, integrate and scale software solutions. Facilitating long-term partnerships in the technology ecosystem.

London Area, United Kingdom

London, United Kingdom

Taking care ELEKS' customer relationships in the UK and Ireland, ensuring long-term business cooperation is based on mutual trust, high quality of the services and predictable delivery. Serving as a bridge between clients and delivery teams, working to proactively identify new opportunities for our clients.Promoting ELEKS' innovative services covering corporate software solutions development, mobile development, product ideation and UI/UX design, data analytics, blockchain-based… Show more Taking care ELEKS' customer relationships in the UK and Ireland, ensuring long-term business cooperation is based on mutual trust, high quality of the services and predictable delivery. Serving as a bridge between clients and delivery teams, working to proactively identify new opportunities for our clients.Promoting ELEKS' innovative services covering corporate software solutions development, mobile development, product ideation and UI/UX design, data analytics, blockchain-based solutions, data science, and information security consultancy. Working with clients in legal, finance, insurance, professional services, government sectors. Representing ELEKS at B2B events, conferences, trade shows, promoting our brand awareness.Working to expand our network of subject matter consultants who could complement our technical skills. Show less

Ukraine

Driving sales of software development, quality assurance, localization and internationalization services, as well as ELEKS' technology consulting, with primary focus on engaging with new customers, attracted through various marketing and outbound sales channels. - Introduced the concept of customer engagement - an approach to sales that crosses company functional boundaries to tailor the company offerings to specific needs of our prospective and existing clients.- Achieved… Show more Driving sales of software development, quality assurance, localization and internationalization services, as well as ELEKS' technology consulting, with primary focus on engaging with new customers, attracted through various marketing and outbound sales channels. - Introduced the concept of customer engagement - an approach to sales that crosses company functional boundaries to tailor the company offerings to specific needs of our prospective and existing clients.- Achieved significant improvement in "Quality of Sales Process" metric according to new customers' survey, as well as 3-x increase in revenues from new accounts- Maintaining and improving sales procedures within the team, controlling and improving sales metrics- Leading cooperation initiatives with Account Management, Business Analysis, PMO and R&D teams with overall goal to delivering excellent client experience throughout sales phase: from initial contact through to establishment of cooperation- Driving development and adoption of objective competence framework for salesforce- Participating in negotiations with key prospective customers- Mentoring sales and engagement team members- Consulting on sales approaches and negotiation dynamics Show less

Ukraine

Responsible for defining and implementation of process improvement initiatives, which culminated in establishement of Project Management Office (PMO). - Led definition and implementation of project management processes across the company: transition from sales, scoping, planning, budgeting, resources allocation, status control, and closure. - In close collaboration with project managers developed and introduced consistent project management practices across the company- Defined… Show more Responsible for defining and implementation of process improvement initiatives, which culminated in establishement of Project Management Office (PMO). - Led definition and implementation of project management processes across the company: transition from sales, scoping, planning, budgeting, resources allocation, status control, and closure. - In close collaboration with project managers developed and introduced consistent project management practices across the company- Defined key project stages and documented the workflows, introduced formal job description and checklists to help project managers in their everyday work- Acted as a mentor for project managers- Established company-wide education activities for project managers, resulting in 8 people becoming PMP-certified within 1 year since the program inception- Led development, adaptation and practical implementation of competence matrix for quality assurance engineers Show less

The project delivered the Web Portal "My Internet" (www.my-inet.eu). The portal provided the wide range of information, business and entertainment services, and offered social networking opportunities. Responsible for overall project progress, resources allocation, timely delivery and budget control. The team consisted of developers, testers, business analysts, Web designers - up to 25 people in total.

Project Manager and Analyst position at three projects that delivered sophisticated Vehicle Registration and Driving Licencing software for States of Jersey, States of Guernsey and The Isle of Man governments - Conducted scoping, estimating, resource planning, risk management. Performed general coordination of team effort, prioritizing activities between simultaneous projects.- Paticipated at initial meetings with the customers at the pre-sales stage, contributed to proposal… Show more Project Manager and Analyst position at three projects that delivered sophisticated Vehicle Registration and Driving Licencing software for States of Jersey, States of Guernsey and The Isle of Man governments - Conducted scoping, estimating, resource planning, risk management. Performed general coordination of team effort, prioritizing activities between simultaneous projects.- Paticipated at initial meetings with the customers at the pre-sales stage, contributed to proposal preparation- Led requirements analysis practice throughout the project ( both onsite and offsite sessions) - Acted as a primary contact person of the development teamThe projects have been delivered together with our strategic partner, teleologica (www.teleologica.com)Following completetion of the projects acted as an account manager for Eleks' relationships with teleologica Show less

The project delivered a Web based time tracking software, used in the Law industry across the US. - Led the team of test engineers and established the software testing processes (such as work according to test cases, bug tracking procedures, regression testing). - Advocated for involvement of lead testers into project planning as early as possible to ensure quality considerations are not overlooked. - Initiated and conducted Company-wide trainings on software testing and later… Show more The project delivered a Web based time tracking software, used in the Law industry across the US. - Led the team of test engineers and established the software testing processes (such as work according to test cases, bug tracking procedures, regression testing). - Advocated for involvement of lead testers into project planning as early as possible to ensure quality considerations are not overlooked. - Initiated and conducted Company-wide trainings on software testing and later moderated round tables on practical issues of software testing Show less

The project developed the solution for intelligent routing of phone calls at large call centers, that determines language requirements for the operator's response, handles interactions with IVRs, and ensures even workload for call-center employees. Worked from the very begining to the end of the project. - Prepared test plan and the full set of test cases for functional and performance testing. - Executed tests accordingly and maintained the documentation.

- Started my career as a tester of a number of small educational projects for children. - Continued with testing of an analytical tool for biology researchers. - Received solid theoretical and practical knowledge of software testing industry at the internal trainings.

- Conducted compulsory computer science lessons for students of 10th and 11th forms- Conducted advanced programming classes for interested students- Conducted lessons on MS Windows basics and MS Office fundamentals to pupils of 5th-9th forms under agreement with a commercial education provider- Led the team of students that worked on creation and maintenance of the school's Web site

Mba, Business Administration And Management, General

Executive MBA 2012-2014

Postgraduate Diploma, Psychology

Part time modular study. - Areas of particular interest are motivation, applied social phychology, organizational behaviour. - Completed.

Specialist, Computer Science

Activities and Societies: University football team goalkeeper Dissertation: "Method of Consecutive Analysis of Options Applied.

Education record