Sreedhar Mylavarapu Email and Phone Number
An insightful chief information technology officer with 30 years of experience, including oversight of infrastructure, application support, and security services. dedicated to customer satisfaction with focused delivery of technical solutions. A proven leader in directing operations, maintenance, and support of complex systems. Developed creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Furthermore, I am highly competent in requests for proposal development, technology needs assessments and staff training. Professionals identify me as a skilled technologist with experience configuring computers, servers, and peripheral devices to work within established company and security parameters. I have been titled as highly adept at managing permissions, filters, and file sharing. A devoted troubleshooter with a deep understanding of system architecture and diagnostics. Highly accomplished in budget management, and the coordination of onshore and offshore staffs and vendors resulting in cost savings and optimal productivity. Having worked at some of the premium corporations at notable positions in the IT department, I have realized my potential and progressively grown by amplifying existing skills and augmenting emerging technologies. Thus, I possess strong expertise in business intelligence, strategic planning, project management, and high-performance team building and supervision.Proven areas of expertise include:1. Strategic & Business Planning 2. Project Planning / Controls 3. Proposal Development 4. Financial Planning & Management5. Risk Assessment / Mitigation 6. Process Re-engineering 7. Contract Negotiations 8. IT Management Training 9. Managing offshore IT Teams 10. Vendor Management 11. Cost / Resource Budgeting 12. Budget Development & Management13. Cost Containment 14. Infrastructure Design & Implementation15. Process Improvements & Best Practices 16. IT Portfolio Management 17. Change Management 18. Rapid Deployments19. Structured Methodologies 20. Data Center Management
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Head Of Information TechnologyAmplifai Solutions, Inc.Wesley Chapel, Fl, Us
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Head Of Information TechnologyAmplifai Solutions, Inc. Oct 2015 - PresentPlano, Texas, Us- Orchestrated efficient large-scale software deployments, including testing features and correcting code.- Managing company-level architecture, platform, and data configuration processes and implementation protocols.- Devising Technology and Integration Plans and advising management on application.- Laid out complete business continuity plan to maintain data protection.- Coordinating third-party vendors and client, IT teams to deliver effective solutions seamlessly.- Interpreted multifaceted technological issues into defined frameworks and highly scripted action plans.- Testing security technologies on regular basis and implemented network penetration assessment tools.- Working closely with Domain Architects to ensure consensus-based enterprise solutions. -
Technical Architect/Development Manager/Project LeadMylas Technologies Sep 2014 - Dec 2015- Working with and managing the team of offshore resources. - Designed and implemented a cloud based solution for a New York based Non-profit organization to upgrade their applications to the latest technologies. - Developed system using .Net, C# and Microsoft SQL Server 2012, which is used by client's executives, staff, coordinators and volunteers is used across multiple devices.- Deployed a customer management system on the Microsoft Azure platform to be used by call center agents to setup appointments and make sales and service calls. - Designed and managed the implementation of a Data ware house to produce near real time reports.- Architected and successfully implemented a SaaS model cloud based employee performance and development predictive analytics application.
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It DirectorAlorica 2007 - Sep 2014Irvine, Ca, Us- Led the development, design, implementation, and maintenance of projects within all time and budget parameters for 40+ call centers supporting $560 million in annual revenues.- Improved quality and responsiveness of IT team by aligning with business units to develop greater business expertise in supporting 300+ new monthly system change requests.- Increased departmental efficiency and profitability by 37% through matrix organizational structure that allowed for responsive shift of applicable experts to meet user needs.- Reduced staffing by 15% within six-months while supporting increased project load across multiple locations.- Brought down software defects by over 20% through more effective assignment of staff, establishing firm rules for object-oriented module reuse, and introducing advanced code generation tools.- Achieved high customer satisfaction by pioneering a new application platform to build standardized applications. - Responsible for the direct or indirect management of 50+ IT professionals including programmers, business & systems analysts, project managers, technical specialists, SQA analysts, and change-management teams. -
Senior It ManagerPrc 1997 - 2006- Managed onshore and offshore developers and analysts for high-visibility clients including American Express, DirecTV, AARP, Verizon, Vonage, and Expedia.- Comprehensive responsibility for all departmental requirements including capital budgets, revenue projections, staffing needs, growth initiatives, training, quality control, service level agreements (SLA's), and project planning.- Led company initiative to improve and document IT business processes. - Identified and proposed vendor solution for implementation to support and improve infrastructure, revenue, reporting, and standardization.- Liaised with client and account services to identify and implement Best Practice solutions for customer self-service, FAQ, e-mail, IVR, ROD, system integration, reporting, telecom, infrastructure, and custom builds.- Managed administrative design, deployment, and service of web-based solution sets.- Conducted project reviews, advised technical staff including customer teams, defined timelines and schedules, developed budgets, identified resources, risk management, produced status reports, and defined deliverables.- Successfully managed transition from legacy applications to JAVA-based object-oriented programming modules for applications development.
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Software DeveloperAg (A&E) Feb 1992 - Jan 1997- Recommended and installed upgrades and helped businesses to plan for technology to match growth.- Achieved higher efficiency levels, greater accuracy, and near real-time information by developing and implementing payroll information systems.- Increased accuracy and timeliness of accounts delivery through streamlining production implementation.- Enhanced productivity by automating six governmental offices of the Accountant General and MAB offices to use CIVIL Account and Main Accounts packages.- Successfully developed state-of the-art accounts maintenance network supporting file management, data transfer, and infrastructure.
Sreedhar Mylavarapu Education Details
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Niit UniversityComputer Software Engineering -
Andhra UniversityCommerce & Accountancy
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Bvk CollegePhysics And Chemistry
Frequently Asked Questions about Sreedhar Mylavarapu
What company does Sreedhar Mylavarapu work for?
Sreedhar Mylavarapu works for Amplifai Solutions, Inc.
What is Sreedhar Mylavarapu's role at the current company?
Sreedhar Mylavarapu's current role is Head of Information Technology.
What schools did Sreedhar Mylavarapu attend?
Sreedhar Mylavarapu attended Niit University, Andhra University, Bvk College.
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