Myleen Cristobal Email & Phone Number

Chicago, Illinois, US

• Project Management:· Provide support on diversified projects (Infrastructure, Energy, Refresh, & Labs) with a strong focus inthe Elevator Modernization and EV Charger programso Achieved a 100% success rate in KPI.
• 30-day project closeout requirements
• Change Management: change requests processed within 3 weeks of change identificationFinancial Management:· Act as Financial Manager overseeing budget maintenance, commitments, and actual expenditureso Conduct monthly.
• Contributed to the team’s performance of +/- 10% forecast (beginning of quarter) vs. actuals(end of quarter) for Q2 &Q3 2024.o Provided financial reconciliation tied to 3 buildings to align with Google’s new WBS.
• Improved financial integrity reporting by 30% in Q3 2024o Promote vendor diversification: coordinate meetings between new vendors and the projectmanagement team

Chicago, IL, US

Project Management:· Supported 18 Project Managers on 42 projects.· Assisted in Contract Management by reviewing and editing Task Orders and Change OrdersFinancial Management:· Responsible for financial transactions (submitting funding requests, creating Purchase Orders, invoiceentry, and closeout reconciliation)SOP Development:· Collaborated and developed.

Irvine, CA, US

Property Management:· Provided property management support for the one-million-square-foot, mixed-use development ofDowntown Sunnyvale Cityline (20 million in public improvements)o Acted as Project Manager for projects ranging from $5,000 to $80,000· Acted as a daily point of contact and coordinate property personnel such as day porter.

Windsor, Berkshire, GB

Revenue Management:· Acted as an Interim Revenue Manager in the absence of the Director of Revenue Manager for 5 months.· Oversaw the revenue management of 556 room Intercontinental San Francisco and 304 Crowne PlazaSan Jose Silicon Valley hotels.· Developed pricing strategies, including building rates for rooms & packages and determine discountsand.

San Francisco, California, US

Revenue Management:· Supported the Cluster Director of Revenue responsible for four properties: Hilton Santa Clara, HiltonSan Francisco, Sheraton Orlando, and Sheraton Albuquerque.· Updated, processed, generated, and distributed daily, weekly, monthly Revenue Management Reports(Group Pick Up, Booking Pace, Month-End Financials, Market Comparison.

-Analyzed existing procedures & arrival patterns 7 days out to identify weaknesses & implement daily strategy-Monitored and controlled room inventory levels to effectively maximize RevParDesigned custom applications with ZohoCreator- to improve workflow between Rooms departments-Designated Airline Strategist- flight pattern interpretation & process.

-Pioneered the Guest Experience process- gathered recipient database & maintained email correspondence (1000+)-Tracked all incidents in SharePoint database system-identify hotel areas weaknesses & coordinate prevention strategy-Escalated unresolved guest issues to various department leaders for immediate resolution-Invented the Guest Care Bible-used to.

-Monitored and executed all special billing arrangements for groups to ensure postings were aligned with contract.-Reconciled multiple accounts with a 10% less variance rateInitiated collection efforts to reduce DCSO (Days Credit Sales Outstanding) to 11 days within a week.-Provided clear and concise invoices for multiple corporations and major sporting.

Associate Of Arts - Aa, Business Administration, Accounting

Revenue Management