• Build dynamic and responsive emails based on data and business requirements using AMPscript, HTML and CSS in Salesforce Marketing Cloud• Develop emails based in Photoshop or Sketch creative designs• Create component-based email templates in Email Studio (SMC)• Configure Journey Builder, Data Extensions, and Data Segmentation in the execution of email deployments• Responsible for deploying email campaigns using Salesforce Marketing Cloud and IBM Marketing Cloud • Implement coding to meet ADA requirements• Debug and remediate email rendering issues across all operating systems, web browsers, email clients and apps.• Understanding of CRM and workflow processes in an agency environment for our FCA clients.• Work with Moveable Ink to enhance email functionality.

• Built responsive emails and landing pages based on Photoshop or Sketch creative designs.• Responsible for developing and deploying emails in SMC and AEM platforms. • Developed web pages for Ideal Image, Citi Bank and Regions Bank clients.• Developed emails for Four Seasons and One Main Financial clients.

• Performed creative quality assurance and compatibility testing on desktop, tablet and mobile devices across major operating systems, web browsers and email clients• Developed test plans and executed functional testing based business and technical requirements documentation • Tested dynamic content through web pages• Performed data/analytics testing, including: validation of required data/parameters through URLs and web forms, confirmation of tracking codes and pixels in order to measure page views and clicks, verify successful firing of analytics tags and data submission to databases. • Tested different scenarios when submitting a web form.• Identified and reported design and functional issues and managed their remediation to closure.• Ensured web pages and emails were reliable, fully functional and user-friendly before going live