Mylene Sara Email & Phone Number

Reading, Gb

• Participates in business requirement reviews and provides recommendations, modifications and/or additions to features in accordance to customer needs, business objectives and the overall functionality of the application• Performs thorough analysis, identification and clarification of questionable functions, inconsistencies and ambiguities in the software requirements specification and process workflow of the application to be produced• Evaluate, plan, design, develop and deploy test… Show more • Participates in business requirement reviews and provides recommendations, modifications and/or additions to features in accordance to customer needs, business objectives and the overall functionality of the application• Performs thorough analysis, identification and clarification of questionable functions, inconsistencies and ambiguities in the software requirements specification and process workflow of the application to be produced• Evaluate, plan, design, develop and deploy test strategies and test design techniques for new software, enhancements to existing applications, fixes and deliverables throughout development and testing life cycles to ensure conformance to business requirements, fulfill customer needs, and identify and resolve potential issues• Collaborates with DevOps and Product Owners to clarify all gaps, criteria for testing, test scenarios, test cases coverage and traceability matrix• Performs various types of testing including, but not limited to, non-functional, functional, regression, integration, back- end database validation, mobile scalability, cross-browser compatibility, ad-hoc, usability, security and exploratory testing• Provides precise and detailed input and documentation of testing efforts, results, activities and defect tracking to product manager and development team• Liaise and actively participates with software developers in addressing and resolving defects, errors, discrepancies, and interoperability flaws as well as in the investigation and resolution of common and complex issues, incidents and problems• Reports project status, development progress, blockers, associated risks and the quality of the product to project manager and team members in a comprehensive manner during software development life cycle (SDLC)• Participates in Agile ceremonies and retrospective meetings for project and task assessment, work updates, impediments, best practices and process improvements Show less

Hawkes Bay, New Zealand

• Installation and development of WordPress websites• Server and domain configuration, website backups and security• Technical and graphical aspects of the websites, maintenance and updates• Integration and design of major and minor web applications and its related components• Managed team and creative development of web, sales pages, artworks and related materials from inception to release• Conceptualization and creation of promotional creatives for social media… Show more • Installation and development of WordPress websites• Server and domain configuration, website backups and security• Technical and graphical aspects of the websites, maintenance and updates• Integration and design of major and minor web applications and its related components• Managed team and creative development of web, sales pages, artworks and related materials from inception to release• Conceptualization and creation of promotional creatives for social media, presentation, magazine, brochures, tickets among others Show less

Brooklyn, Ny 11215, Usa

• Provided remote administrative assistance including supervision of daily operations, email screening, drafting and editing correspondence, as well as preparing spreadsheets, confidential reports, presentations, and the overall management of complex projects• Participated in project planning, setting and achieving strategic and organization goals• Maintained and improved the organizational systems, processes and policies in support of the company’s goals andobjectives, and helped… Show more • Provided remote administrative assistance including supervision of daily operations, email screening, drafting and editing correspondence, as well as preparing spreadsheets, confidential reports, presentations, and the overall management of complex projects• Participated in project planning, setting and achieving strategic and organization goals• Maintained and improved the organizational systems, processes and policies in support of the company’s goals andobjectives, and helped establish and organized Standard Operating Procedures (SOPs) and best practices• Responsible for coordination, strategy and assignment of various projects to web department, SEO Team, and Tech Support department and the overall management and monitoring of project development, work flows, design and implementation• Accomplished work requirements by orienting, assigning, scheduling and coaching employees following the production, quality and customer service standards with focus on meeting and providing excellent and exceptional service and work performance• Reviewed, audited, analyzed and revised all reports provided by the development team prior submission to stakeholders and customers alike• Provided comprehensive project status reports and accomplishments, project scope, work progress, details of work done, and other pertinent information relative to customer’s business performance Show less

Batangas, Philippines

• Management of daily operations and reports assessments• Client interaction and business dealings as well as management of all store operational issues ranging fromadministrative responsibilities to inventory control and price adjustments.• Handling of customer concerns and navigating conflict resolution to maintain customer satisfaction and trust.• Store supplies management and maintenance to company standards• Assignment and coordination of service orders to technicians… Show more • Management of daily operations and reports assessments• Client interaction and business dealings as well as management of all store operational issues ranging fromadministrative responsibilities to inventory control and price adjustments.• Handling of customer concerns and navigating conflict resolution to maintain customer satisfaction and trust.• Store supplies management and maintenance to company standards• Assignment and coordination of service orders to technicians, ensuring timely deliveries and seamless installations at client sites.• Employee performance evaluations, devising improvement strategies to uplift team productivity and morale. Show less