• Ensures accurate data indexing of Healthcare Professional requirements and application information in a timely and efficient manner, while maintaining superior Healthcare Professional file presentation.• Reviews and enters required metadata using a software application within the standard time frame.• Inspects documents for legitimacy, ensuring any/all questionable documents are reviewed by department management.• Performs a thorough review of submitted application, ensures complete and accurate data entry of required/appropriate information into the company’s proprietary software program.

• Made sure that the content, submitted by the online user follows the guidelines of the website.• Handled a team of content moderators, reporting the end of the day production and total queues.

• Handled customer queries and concerns about the product• Scheduled the delivery of a document.