• Responsible for the setup, breakdown, and maintenance of banquet spaces according to event specifications.• Collaborated with the banquet team to ensure seamless execution of events and functions.• Assisted in the transportation and arrangement of furniture, equipment, and supplies for events.• Worked closely with kitchen staff to coordinate timely delivery of food and beverages.• Upheld Marriott's service standards by providing excellent customer service to guests during events, addressing requests and inquiries professionally.• Maintained cleanliness and orderliness in banquet areas, adhering to Marriott's standards.• Collaborated with colleagues to troubleshoot issues and ensure smooth event operations.• Adhered to safety protocols and regulations to create a secure environment for guests and staff.• Assisted in maintaining inventory of banquet supplies and equipment, promptly reporting any shortages or damages.• Demonstrated flexibility by adapting to last-minute changes in event plans and schedules.

• Served passengers with the checking process, changing process, buying process, and fixing ticketing problems.• Served passengers and crew, followed the procedures, and controlled the time to leave on time.• Served passengers at the baggage office, opened delay, damage, and pilferage in the system, and followed up on the open file.• Coordinated as an Operation agent the time and procedures that an aircraft needs on the ground. Following procedures requesting things that the captain needs before departure.• Worked as a Compliant Resolution Agent managing, coordinating control, and deciding escalating problems and medical issues.• Audited process and forms of Baggage and Unaccompanied minor procedures• Handled baggage stockroom requesting new stock bags and supplies.• Managed the inventory of airplane parts and tools in the stockroom, advised and requested the hub for more documentation to deliver used and expired parts or tools.• Closed station sales report for the previous day.• Helped in the arrival flights by opening the aircraft door, providing special assistance for the passengers who requested it, and helping deboard the plane fast and in a safe way for the return flights.• Served clients in the baggage claim area, and created delay, damage, and pilferage claims in the system. Received delayed bags and followed up to deliver the bag and close the files.

• Served passengers at the baggage office opening delay, damage, and pilferage in the system and following up the open files.• Handled baggage stockroom requesting new stock bags and supplies.• Helped in the arrival flights by opening the aircraft door, providing special assistance for the passengers who requested it, and helping deboard the plane fast and in a safe way for the return flights.• Served customers in the claim area, and created delay, damage, and pilferage claims in the system. Received delayed bags and followed up to deliver the bag and close the claim.

• Landed aircraft logistic and security procedures inside the plane, at the ramp, and baggage scanner area.• Assisted ticket and gate airport agents with security issues.• Proceed with security filters in the gate area.

• Helped customers with delivery orders.• Helped customers with supplies orders.• Created new customer accounts.• Created new orders.

• Imparted English class for beginner to middle school and high school students.

• Helped students with questions and issues.• Created and fixed student library ID.• Assisted the library director.• Updated the database on the system.• Restored books.• Organized and cleaned the bookkeepers.

• Helped students with some administrative processes.• Helped students with the graduation process.• Managed student accounts system data.• Fixed student account issues.