Myra Carragher Email & Phone Number

Coatbridge, Gb

Glasgow, Scotland, United Kingdom

Parts Direct Manager covering Glasgow, Inverness Winsford and Leeds

Glasgow, Scotland, United Kingdom

Parts Sales & Customer Service Supervisor

Glasgow, United Kingdom

Manage the regional sales process of used equipment  Ensure all enquiries are dealt with accurately, timely and professionally  Procure vehicles and ancillary items in close consultation with sales team and customers  Develop and maintain relationships with internal & external customers, suppliers and contractors  Work closely with the service and parts teams to ensure machine delivery schedules are met, meeting the recommended costs and GP required  Manage regional stock levels and forecourt displays  Responsibility for regional machine and ancillary asset audits  Assist senior managers with the preparation of KPI reports, budgets and forecasting  Management and coordination of CRM database  Website management  Liaise with and provide support and advice to other regional branches / departments  Assist in the continuous improvement and development of processes and administrative systems  Maintain and utilise software to provide KPI reports relating to performance, asset management and period end management information  Analysis of key data and provide full administrative support on sales related issues

Glasgow, United Kingdom

Plan and monitor vehicle, plant and equipment servicing, maintenance and inspection schedules in accordance with minimum statutory requirements Manage fleet related compliance, reporting on any infringements/non compliance Develop, maintain and utilise fleet software to provide KPI reports relating to performance, asset management and period end management information  Manage the disposal of Scottish Water assets  Develop and maintain relationships with the managed service provider  Liaise with and provide support and advice to garage network & 3rd Party suppliers  Liaise with and provide support and advice to customers  Project Administration / Management  Management of fleet penalty charges and fines  Assist in the continuous improvement and development of processes and administrative systems  Analysis of key data and provide full administrative support on fleet related issues  Portal User Management  DVLA/DVSA Administration

Glasgow, United Kingdom

Manage operation, production and logistics  Develop and plan resource flow both internally and externally  Manage, plan and monitor vehicle, plant and equipment servicing, maintenance and inspection schedules in accordance with minimum statutory requirements  Manage transport related compliance, reporting on any infringements/non compliance  Develop, maintain and utilise software to provide KPI reports relating to performance, asset management and period end management information  Manage and organise business training calendar  Responsibility for one member of staff tasked with the provision of administrative support

Manage the sales process of all new construction machinery  Procure vehicles and ancillary items in close consultation with sales team and customers  Develop and maintain relationships whilst managing 3rd party suppliers,  Work closely with the service and parts teams to ensure machine delivery schedules are met, meeting the recommended costs and GP required  Assist senior managers with the preparation of KPI reports, budgets and forecasting  Management and coordination of CRM database  Events management and organization  Responsibility for regional vehicle and ancillary asset audits  Liaise with and provide support and advice to other regional branches / departments  Support the Regional RSR role  Management of customer complaints process  Management of reception area

Build relationships with customers, contacting existing and potential customers to initiate and close deals with the aim of increasing Machine & Parts and Service revenue  Management and coordination of CRM database  Promote National and Regional Machine & Product Support campaigns  Resolve customer issues and complaints in a satisfactory manner to both the customer and the organisation

Ba Business, Business Administration And Management, General

HRM Practice A Managing Performance & Reward A Accounting & Finance A Business Research Methods A Work Related Learning A Get.

Hnc Business Administration, Business Administration And Management, General

Education record