Myra Richardson Email and Phone Number

IT Career at

Myra Richardson's Location

Charlotte, North Carolina, United States, United States

Myra Richardson's Contact Details

Myra Richardson personal email

ma****@****hoo.com View
Valid

About Myra Richardson

I'm a hardworker, multitasker, fast learner and motivated. I work well independently as well as in a team, eager to learn, focused on resolving issues and making a difference for users and the company.

Myra Richardson's Current Company Details

IT Career

Myra Richardson Work Experience Details

Tech. Support Analyst

Amerisourcebergen Mar 2018 - Aug 2018

Fort Mill, Sc

• Customer Service - Provided software and hardware support at the IT Café (Walk up tech support counter) and Desk side assistance with issues that pertained to Patient Plus, Skype for Business 2016, Avaya Telephones, Followyou Network printing, password resets in Active Directory, Cleared ID badges using Equitrac, cleared document hang-ups using Document Director, mapped Network drives, Configured Wyse terminals, issued or replaced peripherals, and used Connect Now Ticketing system to create, update, and close requests, tasks, and incidents. Also assisted users with these issues after Office 365 Migration.• Project Coordinator – Worked with a team of 5 to install user’s equipment to complete 3 floors in a new building, used floor plans and worked with electricians and telephone workers to ensure power was functioning in all cubicles and offices, and conducted walk-thrus with upper management to check issues and/or completion.

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It Security Administrator

Lowe'S Corporate Office Jul 2017 - Feb 2018

Mooresville, Nc

Used Remedy ticket system to pull requests and create tickets for new and transfer users in several offices to create/unlock accounts, assign/reset passwords, assign/update fax numbers, and provide access to shared drive and folder access based on their role, in the Active Directory, Mainframe, UNIX, Siebel, InfoCenter, Avaya CMS, Service Bench, and Faxcom. In addition, updating and keeping team and manager abreast of any unresolved user or application issues.
It Specialist

U.S. Department Of Housing And Urban Development Jul 1988 - Aug 2016

New York, New York

IT Support for over 300 users, responsible for hardware and software administration and maintenance, and network support. Troubleshooter of network issues including cable management, Ethernet switch, workstations, Ethernet cabling and assisting Telework users with HUDMobile/VPN login and utilizes the CA Service Desk Manager Help Desk system and DIAMS for user accounts.- Create and modify Distribution Lists in Outlook's GAB.- MS Office 2010 and 365 Instructior in person and via Live Meeting/Communicator.- Video Conference Coordinator using VTC video equipment and Outlook calendar to set up meetings.- Event Coordinator designing pamphets, certificates, posters, invites, name tents, etc with MS Word and MS Publisher; ensure room, seating, equipment availability as well.- Hardware/Software Inventory Coordinator for users and upgrades.- Worked with GIS (Georgraphical Information Systems) including ArcGIS Desktop v10.0 and v10.1, ArcGIS online, creating standalone and interactive maps using internal administrative data and external data sources including RESTful, SOAP, and WSDL.

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Myra Richardson Skills

Transferring Champ Cabling Cards Readers Help Desk Support Printing Piv Overseeing Service Desk Tents Windows Location Projectors System Upgrades Arcgis Mailbox Live Meeting Organizational Structure Direct Mail Management Design Pc Contractors Resume Mouse Invitations Information Mapping Leadership Charlotte Powerpoint Monitors Address Book Public Speaking Replacements Sharepoint Cable Management Pennsylvania Attendees Networking Troubleshooting System Bilingual Map Inventory Ethernet Microsoft Office Training Intelligent Agents Microsoft Publisher Point Of Contact Hud Customer Service Printers Invites Modifying Seating Hispanic Conferences Standalone Camera Vpn Project Management Research Remote Access Disabilities Guides Hardware Print Advertising Agency Workstations Yahoo C Computer Operations Email Address Administrative Professionals Social Housing Communication Home Schedules Restful Web Services Soap System Administration Strategic Planning Sheet Richardson Posters Interactive Advertising Wsdl Gis Maps Checks Network Administration Project Planning Pamphlets Written Communication Laptops Cultural Heritage Women's History Savvy Responsibility Internal Audit Distribution Conference Rooms Switch Software Installation History Facts Network Connectivity New York Spreadsheets Software Video Outlook Ink Cartridges Ink Microsoft Word Vtc Flyers Scanners Problem Solving Hotspot Wireless Urban Planning Anticipate

Myra Richardson Education Details

Laguardia Community College

Computer Operations

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Frequently Asked Questions about Myra Richardson

What is Myra Richardson's role at the current company?

Myra Richardson's current role is IT Career.

What is Myra Richardson's email address?

Myra Richardson's email address is ma****@****hoo.com

What schools did Myra Richardson attend?

Myra Richardson attended Laguardia Community College.

What skills is Myra Richardson known for?

Myra Richardson has skills like Transferring, Champ, Cabling, Cards, Readers, Help Desk Support, Printing, Piv, Overseeing, Service Desk, Tents, Windows.

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