Myra Jemison Email & Phone Number

Co-managed courses with Center Manager, by scheduling room assignments, checking student and instructor attendance and providing customer service to students and their families.

Performed original research for the Tunnels, Bridges and Terminals Department, including developing criteria for selecting bus carriers for new bus gates at the Port Authority Bus Terminal.

Provided research assistance to the Voorhees Transportation Center and the National Transportation Institute’s federally funded project: “The Urban Area Security Initiative.”

Developed and administered training program for part-time employees. Co-managed courses with Center Director, by scheduling room assignments, checking student and instructor attendance and providing customer service to students and their families. Encouraged and executed reorganization of Center resources to better serve students and staff.

Co-managed major accounts with local public and private schools and public school districts in Atlanta, Georgia, providing customer service, coordinating proctoring schedules, teaching schedules and in-center services for students. Traveled extensively throughout the Atlanta metro area promoting programs and services to college organizations, such as Pre-Med clubs and Pre-Dentistry clubs. Built successful relationships with said organizations for long-term partnering in programming.

Worked with professors in the Public Administration and Political Science departments to further the goals of academic achievement expected from students in the School of Public and International Affairs at the University of Georgia.Developed personalized lesson plans to supplement biweekly lectures to two classes of undergraduate students, including multi-media and current events from newspapers, magazines and blogs, maintaining a 98% passing rate in introduction to Public Administration courses over two semesters.Conducted original research for analysis and publishing in Public Administration journals.

Provided technical and customer service support to enrolled students via phone and email. Successfully assisted in developing databases of common issues and their solutions for Student Services Level I agents. Reported quality assurance issues to senior technical staff to be fixed or corrected via company database.

Mcrp, City And Regional Planning, Transportation, Land Use

Activities and Societies: Rutgers Association of Policy and Planning Students (RAPPS), Alpha Kappa Alpha Sorority, Inc.

Mpa, Public Administration, Finance And Public Budgeting

Activities and Societies: Georgia Students for Public Administration, Graduate and Professional Scholars, Alpha Kappa Alpha Sorority.

Ba, Urban Studies

Activities and Societies: Alpha Kappa Alpha Sorority, Inc., Urban Studies Club, Herrin-Hess Scholar