Instructor and Educational Lab Technologist in the Vision Care Sciences program

• Facilitated hands-on workshops for optometric staff on clinical and dispensing skills• Delivered in-office training sessions for optometric staff on customer service, sales, and practical skills (both front end and dispensing)• Provided informational support to member doctors' staff

• Conducted patient pre-tests, fundus photography, OCT scans, visual field testing• Trained patients on contact lens insertion, removal and care• Managed contact lens section of the practice• Performed reception duties (i.e. patient intake, appointments, medical billing, patient referrals)• Reconciled supplier statements• Maintained social media marketing for the practice• Dispensed eyewear: frame & lens selection, adjustment, repair (including drill mount & nylor… Show more • Conducted patient pre-tests, fundus photography, OCT scans, visual field testing• Trained patients on contact lens insertion, removal and care• Managed contact lens section of the practice• Performed reception duties (i.e. patient intake, appointments, medical billing, patient referrals)• Reconciled supplier statements• Maintained social media marketing for the practice• Dispensed eyewear: frame & lens selection, adjustment, repair (including drill mount & nylor semi-rimless) Show less

• Onsite installation & staff training on Visual-Eyes®, the preferred business management system for optometrists• Remote training and technical support for existing clients• Live and remote demo presentation for potential clients

• Delivered PowerPoint educational lectures to groups of 20 to 40 students• Provided hands-on clinical and dispensing skills during breakout training sessions• Examined, evaluated and signed off mastery of course standard optometric skills

• Fitted contact lenses (soft, GP, VST) including insertion/removal training• Managed the contact lens section of the practice• Performed pretesting and entrance tests with patients• Performed special testing (visual field and OCT)• Repaired and adjusted eyewear• Edged lenses and assembled eyewear• Trained patients in the use of low vision aids• Maintain social media marketing for the practice

• Conducted patient pre-tests, visual field testing, fundus & anterior segment photography, corneal topography• Performed initial contact lens fitting evaluation and problem solving• Trained patients on contact lens insertion, removal and care (GP and soft)• Managed contact lens section (i.e. patient orders, diagnostic lens & retail stock inventory, GP verification)• Assisted in pre-testing and dispensing for low vision patients• Assisted in DVIP testing for children who may… Show more • Conducted patient pre-tests, visual field testing, fundus & anterior segment photography, corneal topography• Performed initial contact lens fitting evaluation and problem solving• Trained patients on contact lens insertion, removal and care (GP and soft)• Managed contact lens section (i.e. patient orders, diagnostic lens & retail stock inventory, GP verification)• Assisted in pre-testing and dispensing for low vision patients• Assisted in DVIP testing for children who may require BV training• Performed reception duties (i.e. patient processing, appointments, medical billing, patient referrals, bank deposits)• Trained new staff in clinic procedures• Edged & mounted ophthalmic lenses to frames, did frame adjustments & repairs (including drill mount & nylor semi-rimless)• Acted as Clinical Site Coordinator for several in-office clinical studies Show less

• Carried out reception duties (i.e. patient processing, appointments, medical billing/submissions, patient referrals)• Administered patient pre-tests, visual field testing and corneal topography• Taught patients contact lens insertion, removal and care (GP and soft)• Dispensed eyewear: frame & lens selection, adjustment, troubleshooting• Managed accounts & deposits for Vancouver clinic’s dispensing division• Edged ophthalmic lenses and mounted lenses to frames• Trained… Show more • Carried out reception duties (i.e. patient processing, appointments, medical billing/submissions, patient referrals)• Administered patient pre-tests, visual field testing and corneal topography• Taught patients contact lens insertion, removal and care (GP and soft)• Dispensed eyewear: frame & lens selection, adjustment, troubleshooting• Managed accounts & deposits for Vancouver clinic’s dispensing division• Edged ophthalmic lenses and mounted lenses to frames• Trained new staff in clinic procedures Show less