Myreen Abuan Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

٠ Coordinated and prepared confidential documents to be sent to third party vendor for digital and physical processing٠ Completed various administrative duties to ensure efficiency of the Commercial Customer Service Center٠ Effectively trained employee to ensure success of Administrative Assistant Position

٠ Processed high volume of commercial account openings and changes by ensuring documentation is accurate and follows government regulation and policies. A high degree of problem solving, organization, strong attention to detail and coordination was required for this position.

٠ High degree of detail required to process volumes of large cash transfer between commercial accounts٠ Developed and maintained step by step manual for the Customer Fulfillment Officer position٠ Effectively trained employees to ensure efficiency of Customer Fulfillment Officer & Administrative Assistant position

٠ Completed a variety of transactions by understanding the needs of the client and providing advice٠ Identified opportunities to sell and promote TD products and services while consistently reaching and exceeding sales targets٠ Created personable customer experience at every interaction to ensure client satisfaction by often getting exemplary service with customer feedback and surveys٠ Being knowledgeable of and complied with bank and industry codes of conduct/securities laws and regulations

Edmonton, Canada Area

٠ Managed, created graphic designs and developed written content for social media accounts (Facebook, Twitter and Instagram).٠ Developed marketing research surveys to obtain information of specific target markets

٠ Engaged with current and potential new clients by promoting AMA and handing out free marketing materials at various events within Alberta including Calaway Park, Reynolds-Alberta Museum Car Show and various Eskimo games.٠ Assisted in initiating game activities with public involvement٠ Assisted in setting up and taking down equipment and promotional materials

٠ Multi-tasked in returning, coordinating delivery/pick-ups, providing solutions forcustomers and special ordering products with employees and customers

٠ Coordinated phone calls and communication with clients and realtors٠ Utilized Microsoft Excel and Word to complete realtor mailing lists٠ Maintained and organized office supplies and realtor files٠ Updated and coordinated house listing ads in Edmonton Examiner

٠ Help to direct students towards resources and staff for specific career or mental health needs٠ Coordinated communication between students and teachers٠ Coordinated attaining marketing student resources from various non-profit organizations ٠ Organized and restructured specific office space٠ Assisted in registering new students٠ Assisted with photocopying and organizing pamphlets and brochure materials

Diploma, Digital Media Information Technology - Major In Visual Communication (Graphic Design), 4.0 Gpa

Highlights of experience: • Adobe InDesign, Illustrator and Photoshop • Document layout, poster design, logo design, re-branding, ux/ui.

Bachelor’S Degree, Marketing

Activities and Societies: MacEwan University Cross Country Enactus - City Centre Project/Mission Possible MacEwan Marketing Club - Treasurer