Myretta Reed, Cpc Email & Phone Number

Performed quality assurance monitoring for child care centers and Sponsoring organizations forcompliance of the federal Child Care Food Program rules and regulations. Executed audits ofcontractors’ claim documentation through on-site visits and desk reviews. Issued Corrective Action Plansand ensured adherence as well as recommended Serious Deficiencies as necessary.Selected accomplishments include:• Successfully provided on-site training and technical assistance for contractors on recordkeeping and nutrition.• Consistently met and exceeded job expectations on annual review.• Received positive comments and high scores on workshop and Customer Service Surveys.

Program and contract managementQuality assurance monitoringTargeting Assurance reviewPresenter at Provider trainings, Board of Director meetings, and Advisory Council meetings

Assisted with various projects for the Director of Program OperationsCreated and maintained correspondence with Lead Agencies Served as the Client Complaint CoordinatorServed as the Alternate Disaster CoordinatorAssisted in reviewing Lead Agency program applications

Assisted Laboratory Manager and Medical Technologists in the Reference LaboratoryConducted quality assurance tests on laboratory equipment and maintained spreadsheet of delivered specimensPerformed non-technical tests on blood products

Served as first point of contact for parents interested in educational programsMaintained client database, created form letters and fliersCreated training manual for new hiresMet/exceeded monthly sales quotas and assisted Marketing Director