Myrna J. Ramirez Email & Phone Number

United States

San Diego, California, United States

•Assist in implementation, maintenance, and improvement of QC processes. •Provide training to QC staff.•Review QC records for accuracy and completeness.•Assist with IQs/OQs/PQs and validations.•Execute testing to support QC release or stability assessment of raw reagents, and in-process and final products.•Assist with drafting or revising of SOPs, protocols, QC Testing Procedures, QC Acceptance Criteria, reports, and other documents.•Participate in troubleshooting and root cause analysis.•Support documentation of quality events, including Process Deviations, NCMRs, and CAPAs.•Assist with customer complaints/inquiries.

San Diego, California, United States

•Effectively and efficiently test raw materials, in process and final product and generate testing data.•Contribute to a well-maintained quality control system that meets applicable government regulation•Maintain inventory materials used in quality control.•Assist in addressing and documenting product inquiries•Assist in complaint analysis, trouble shooting and completing complaint documentation.•Conduct Training.•Assist with Technical Support.

San Diego, Ca

•Respond customer inquiries, issues and concerns via phone and email.• Document internal and external customer inquiries, issues, and concerns.• Initiate troubleshooting of any technical issues reported by customers and provide a solution.•Communicate between departments and organize any needed meetings in order to solve any customer complaint.•If an issue has been confirmed, ensure that the correct department is informed so that any further actions can be taken to prevent such issue from re-occurring. • Followup with customer until case has been solved. •Help with any special project and or investigation needed.

San Diego, Ca

- Provide good customer service to ensure a positive clinic environment. -Verifying insurance.- Assembling patients chart.- Finding grants to cover patients medical expense if they do not have insurance.- Triage of patients in need of a doctor visit without appointment.- Outreach and recruitment of new patients.- 94% of 150 patients voted “great experience” during registration.- Obtained the highest score for patient satisfaction out of all 18 FHCSD clinics.

La Mesa, Ca

- Provide Basic Life Support (BLS) by monitoring vitals.- Create a Patient Care Report (PCR) to document all care given and abnormalities noted.- Turn over care to a provider and communicate any abnormalities noted.

San Diego, Ca

- Plan and conduct weekly experiments.- Isolation, plating and data analyzing of neonatal cardiac cells.- Organize lab meetings.- Routine use of techniques such as PCR, Western Blot, DNA isolation, cell culture and contractility measurements.- Use of Matlab for data analyzing.- Maintenance of laboratory instruments and supplies.

San Diego, Ca

-Test and optimize potential routine protocols for the benefit of the student.- Collected and isolated samples of V. Cholera and S. Aureus from the Tijuana Estuary.- Participate in the development of the program with a doctoral team and the Dean of the college of sciences.- Presentation of the grant.- Grant of $ 750,000 awarded.

Bachelor Of Science (Bs), Biology, General

Activities and Societies: American Medical Student Association (AMSA) College of Sciences Student Council (CSSC) Bridges.

Associate Of Arts (Aa), Transfer Studies

Activities and Societies: American Medical Student Association (AMSA) Mathematics Engineering and Science Achievement Program (MESA).