Myrna Figueroa Email & Phone Number

• Work side by side with the IT team to build innovative tools and systems for our customers to save time resulting in more freedom.• Currently, two active projects in Research/Planning & Design stage: - Re-platform Email & SMS Marketing system, - Transition Codebases from Monolith services to Event Driven Microservices using AWS.• Collaborated with IT team members, cross-functional teams, key stakeholders, and partners to create and/or rebuild systems during various stages of the Product Life Cycle for such as: - Rebuilt Customer Enrollment Application System to improve customer experience and increase internal team’s productivity. - Rebuilt End-to-End Customer Onboarding/Queue System to decrease customer wait times and increase customer conversion rate. - New Customer Retail Sales Web And Mobile Platform which included payment gateway, inventory management, and retail sales portal for our wholesale customers. - New End-to-End Customer Fundraiser Matching System to increase fundraiser requests turnaround time for customers.

• Currently training in event-driven microservice architecture using AWS, .NET Core, and Terraform.• Built and maintained codebases for customer-facing ecommerce shopping cart, company intranet system, customer “backoffice” portal, and back-end integration services between multiple, independent, complex, enterprise level systems. • Experience building .NET applications using C# and Microsoft tools to sync data, automate tasks, handle events in multi-cloud environments using Azure and AWS services. • Observability using Azure Application Insights, AWS Cloudwatch, and Datadog integrations. • Responsible for CI/CD pipelines for Microsoft and Linux applications. • Hold leadership role on Agile team with daily standups using Jira to manage active sprints, backlog, and current stakeholder requests.

Wake Forest, Nc, Us

• Developed and maintained cloud-based HR Time and Attendance applications with dashboards and modules for employees and employers. Worked with off-shore teams for design and development of server side business logic and database stored procedures, tested and implemented code for web and mobile application. Collaborated with Sales team to develop custom services for clients.

• Partnered with developer team to design and build an online job search application for connecting tech industry developers, employers, and recruiters. Features included user registration, login, email verification, profile pages, user and project entry workflows, search by user or by tag functionality, user profile management, and dashboard.

• Met with clients in financial, educational, retail, and construction industries to perform initial assessments of business and marketing requirements, and occasionally teamed up with partner firms to accomplish goals according to client’s time requirements.• Empathetically and analytically evaluated the current status of the business issue and advised clients using solid business strategies, intuitive guidance to teach business skills, assisted in planning goals, and ultimately increasing profitability and efficiency in their businesses. • Developed detailed business, communication, and marketing plans and assisted with implementation of plans.

• A start-up company focused on becoming the first social network for US Hispanic women. • Completed Seed and Start-Up stage of business life cycle - Ideation, Prototype, Minimum Viable Product (MVP), Product-Market Fit.• Management - set company vision, developed business plan, managed financial and accounting needs, business and customer development focused, assessed risk and opportunity.• Product & Market development - conducted competitive analysis, worked with vendor for wireframing and prototyping, conducted user acceptance testing, worked on user acquisition, managed social media.

Software Development

Bachelor’S Degree, Business Admin., Emphasis In Marketing