Ricardo Casas, Rn ✅

Ricardo Casas, Rn ✅ Email and Phone Number

HIPAA Certified Rockstar Virtual Assistant | Customer Service | Business Development | HealthCare RN | Lead Generation | Account Manager @ Genesis Medical Group, LLC
hershey, pennsylvania, united states
Ricardo Casas, Rn ✅'s Location
Walnut Creek, California, United States, United States
About Ricardo Casas, Rn ✅

(Don't forget to click see more!)Look no further, I'll help your business find their ideal clients/prospect! As I am driven to evolve, execute and grow digital strategies that build, promote, and enhance companies, while also improving their customer service experience. My other skill-set assists in bridging the gap between marketing and overall business/content strategy.I am your Professional Virtual Assistant with a strong background for the following:🔗 Administrative Support🔗 Health Care Advocate🔗 Lead Generation🔗 LinkedIn Management🔗 Appointment Setting🔗 Customer Service🔗 Social Media Marketing❓Are you in need of someone who could generate leads and prospect clients that would put your business to the next level? ❓Or someone who could take charge of assisting you with your business while you take the opportunity to save your time and relax while you sit and sip coffee in front of the balcony?❓Or maybe someone whom you could trust to take over and speak to your customers and determine what matters to them and deliver the exceptional service that they deserve? ❓Or perhaps, someone who would want to be on the phone and call on your behalf to turn cold leads into closed sales? If your answer is "YES", well you've just found the best person to help you! The vital role is to grow and generate more income for your business.💯I have been working as a Professional Virtual Assistant for 5 years and worked in a BPO industry for 6 years. I know how to deal with clients as I have been dealing with them for years. Which shows my great interpersonal skills and optimistic views in life. These experiences have summed to great results and my recommendations will speak for my work. Need not to worry! Let me do the action and be delighted with the great results I provide!📞Let's talk!Email: sheer.awesomeness@yahoo.comSkype: sheer.awesomeness13

Ricardo Casas, Rn ✅'s Current Company Details
Genesis Medical Group, LLC

Genesis Medical Group, Llc

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HIPAA Certified Rockstar Virtual Assistant | Customer Service | Business Development | HealthCare RN | Lead Generation | Account Manager
hershey, pennsylvania, united states
Employees:
33
Ricardo Casas, Rn ✅ Work Experience Details
  • Genesis Medical Group, Llc
    Virtual Medical Assistant - Healthcare Virtual Assistant
    Genesis Medical Group, Llc Jun 2018 - Present
    1) Live Charting - Experience hands-on training while I join the exam room and live-chat the patient’s visit in real time.* Send Referral Requests* Send Lab and Imaging Requests* Composing Medical/Physician Letters2) Administrative roles such as:* Chart management* Preparation of charts* Updating Charts* Prior authorization * Preauthorizations* Uploading of charts from Updox to EMR such as Practice Fusion* Phone Calls* Scheduling Appointments/Confirming Appointments* Calling patient for instructions/reminders on medications* Triage* Phone answering service* Medical Records* Sending medical records request through faxes or phone calls* Responding to the medical records request3) Medical Transcription: Transcribing, Editing, and Proofreading utilizing AAMT BOS. * Medical Writing - ArticlesOthers:1. Summary of Records2. ICD 10 Coding3. Insurances/Medical Claims etc.4. Prescription refills5. Utilizations6. Medical Billing
  • Keeptruckin
    Sdr – Sales Development Representative
    Keeptruckin Dec 2017 - Jun 2018
    San Francisco Bay Area
    Was responsible for inbound and outbound lead qualification, moving leads into and through the sales funnel, and setting up sales qualified appointments. Email and dialing prospects in order to qualify which leads are good for business. Unburdens Account Executives from having to engage in prospecting. Answers inbound leads, makes outbound calls, generates new opportunities. Highly motivated as can be seen on number generating on completed calls/Q-Nears or appointment sets.
  • Jobheron - Odesk / Upwork - Home-Based
    Lead Generation Specialist
    Jobheron - Odesk / Upwork - Home-Based Oct 2016 - Sep 2017
    London, United Kingdom
    Acquired potential leads via email address acquired on company websites, resulting in a higher volume of target companies needed. Make outbound calls to companies and confirm company recruitment/HR email address, built rapport in a professional manner. Identified prospects and generated referrals for business opportunities to the client. Sent templated emails provided to confirm the validity of email address. Created and maintained complete records/data entry for all company interactions via spreadsheet. Conducted research, identified potential clients, followed up on leads to grow the sales pipeline.
  • Eco-Fused / Camkix - Odesk / Upwork – Homebased Work
    Assistant Account Manager
    Eco-Fused / Camkix - Odesk / Upwork – Homebased Work Apr 2014 - Feb 2017
    West Palm Beach, Florida Area
    Provided outstanding service and build relationships with customers daily. Focused on customers needing troubleshooting in orders and product issues. Recognized opportunities to ask for product reviews and refer customers to other Eco-Fused products. Work individually and as a team member to meet and exceed established goals, i.e., product review goals, customer response time goals, etc. Maintained up to date knowledge of all Eco-Fused products, procedures, and customer product ratings. Compiled all documentation necessary for effectively fulfilling customer needs. Tracked response and outcomes on all negative customer reviews. Notify manager immediately of any competitors selling Eco-Fused listings. Make phone calls to some customers that require further communication. Planned marketing and branding objectives, Offered creative executions to the company via weekly campaigns, ran the VIP Testing team which primarily lead new product testing to lucky subscribers.
  • Teletech Makati - Telstra
    Customer Service Champion - Assistant Team Leader
    Teletech Makati - Telstra Aug 2010 - Apr 2014
    Makati City - Philippines
    Was responsible for sales, answering calls; interacting with customers on a daily basis. Read bills and explain bills to customers. Processes requests such as new contracts and re-contracts orders of customer’s account; Aimed to make customer-oriented services as per client’s standard. Providing excellent skills in a metric driven system as seen in the scorecard for consecutive years, as proof would be constantly hitting monthly P4P’s. Cross-trained to different company services such as provide new lines for internet, landline, and mobile service. Provided uncanny customer support and appointed assistant team leader, was a POC to fellow teammates. Had the capability to answer supervisor calls when the manager was unable to answer.
  • Convergys - San Lazaro
    Customer Service Associate (Tier-2) – Cigna Health Insurance
    Convergys - San Lazaro Sep 2009 - Jun 2010
    Manila City - Philippines
    Responsible for representing the company’s clients to their customers by handling calls promptly, outbound sales applied, interacting with customers to determine their needs, and providing consistent, high-quality service and accurate information to the customers. Handles calls, interpret claims and defines benefits for providers. Gives incomparable client satisfaction; with quality calls; AHT and CSAT. Does supervisory calls, de-escalates calls for a line of business. Provides assistance to the floor; account specifics for new rollouts be implemented. Wave 2 of the said program, does floor support as well to new waves appointed super SME.
  • Convergys - Cvg 1
    Customer Service Representative - Onstar
    Convergys - Cvg 1 May 2008 - Aug 2009
    Makati City - Philippines
    Responsible for representing the company’s clients to their customers by handling calls promptly, selling hands-free calling minutes to luxury cars located in the USA. Gives uncanny support on technical issues, experienced by consumers who use the system. Ensure the safety and security of the family, as well as their needs. I’m also the top performer in selling the said product.

Ricardo Casas, Rn ✅ Skills

Leadership Sales Process Social Media Online Lead Generation Public Speaking Client Relations Online Marketing Virtual Assistant Sales Mailchimp Us Healthcare Data Entry Microsoft Powerpoint Ecw Customer Satisfaction English Office Administration Team Leadership Digital Marketing Project Manager Lead Generation Healthcare Compliance Strategic Planning Telemarketing B2b Marketing Strategy Social Media Advertising Virtual Assistance Microsoft Office Microsoft Word Linkedin Account Management Real Estate Marketing Microsoft Excel Appointment Setting Customer Service Linkedin Prospecting Technical Support Social Media Marketing Canva Email Marketing Healthcare Analytics Management Project Management Healthcare Industry Marketing Strategy Sales Prospecting Search Engine Optimization

Ricardo Casas, Rn ✅ Education Details

  • St. Jude College - Manila
    St. Jude College - Manila
    Registered Nursing/Registered Nurse
  • San Beda College - Manila
    San Beda College - Manila
    High School

Frequently Asked Questions about Ricardo Casas, Rn ✅

What company does Ricardo Casas, Rn ✅ work for?

Ricardo Casas, Rn ✅ works for Genesis Medical Group, Llc

What is Ricardo Casas, Rn ✅'s role at the current company?

Ricardo Casas, Rn ✅'s current role is HIPAA Certified Rockstar Virtual Assistant | Customer Service | Business Development | HealthCare RN | Lead Generation | Account Manager.

What schools did Ricardo Casas, Rn ✅ attend?

Ricardo Casas, Rn ✅ attended St. Jude College - Manila, San Beda College - Manila.

What skills is Ricardo Casas, Rn ✅ known for?

Ricardo Casas, Rn ✅ has skills like Leadership, Sales Process, Social Media, Online Lead Generation, Public Speaking, Client Relations, Online Marketing, Virtual Assistant, Sales, Mailchimp, Us Healthcare, Data Entry.

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