Myron Spence Email & Phone Number

London, Gb

Bringing solutions to associations with a powerful CRM & beautiful website-builder in a single system! ToucanTech's proprietary, AI-enabled, SaaS software is used by hundreds of associations, schools, charities and companies around the world. These caused-based institutions become more efficient and increase their member engagement by using ToucanTech - an all-in-one platform to manage their database, emails, groups, events, fundraising, mentoring and more.

Working on the ferry system to gain enough experience to qualify for the 100-ton Master License.

Columbia, Maryland, Us

Qualifying, developing and guiding prospects through the journey of selecting enterprise association and credentialing management software. Leading in-depth discovery and technical/sales presentations to all levels of the organizations.Consultative approach with listening and problem solving to building client relationships.Creation of sales win-strategy as it evolves through different sales stages.

Columbia, Maryland, Us

Implementing growth plans for the company’s enterprise software product lines – Association Anywhere® AMS and Certelligence™. Penetrated new vertical markets, accelerating ACGI’s growth in the non- profit space. Supported sales effort with detailed analysis of technical requirements and proposal development. Produced sales presentations based on prospect needs. Developed persona-based demonstration scripts.Created product data sheets, case studies, competitive analysis, ROI calculator, presentation slides, video demonstrations and customer testimonials.Launched competitive campaign against enterprise software platforms - Salesforce, Microsoft CRM Dynamics.

Columbia, Maryland, Us

Developed customer training plans, materials, and documentation for Association Anywhere, Certelligence and Business Object Web Intelligence software. Provided technical training to IT professionals and non-technical training to end-user client staff. Determined specific project scope and pricing estimates, defined project customizations, wrote design specifications, developed implementation plans, created test plans and training schedules, and managed resources for the duration of each project. Quality assurance testing of software enhancements and releases. Supported the development of the ACGI Resource Partner Program for third party integration partners.

Columbia, Maryland, Us

Launched the industry’s first cloud-based CRM for associations. Worked on the initial design and development of the products using Oracle RDBMS, PL/SQL and WEBdb toolset. Managed the technical aspects of the sales process, including writing technical RFP requirements and conducting multi-day scripted software demonstrations. Developed Requirements Analysis software to effectively track the implementation and processing requirements, defined costs and client alternatives for an implementation.

Responsible for the implementation of iMIS enterprise association management software. Developed Gap Analysis software system to effectively track requirements of an implementation.

Managed team of software developers for implementations of enterprise association management software. Contributed to the achievement of 4.2MM in sales revenue in sales support role.

Bethesda, Md, Us

Maintained network environment for four divisions. Utilized Oracle for report production. Assisted MIS Director with networking solutions, product implementation, and product testing.