• Specializing in the advertising and marketing sectors where Apple systems are most prevalent; iMediacenter was an Apple Authorised Reseller• Supporting other systems like Windows, Linux, iOS and Android• Project managing and installing and setting up of networks, patch panels, switches, file servers and network attached storage systems• Sales - Adobe Gold partner, Adobe Certified reseller - iMediacenter was one of South Africa’s most successful Adobe resellers• Hardware support - Upgrading and repairing Windows and Apple laptop and desktop machines, including file servers and NAS devices• Data recovery - Recover Mac OS, Windows and Linux data from HDD’s, SSD’s, SD and Micro SD cards etc.• Remote Desktop Support - Microsoft Remote Desktop, Apple Screen Share, Teamviewer, Anydesk etc.• Reseller and support for cloud solutions, Nextcloud, Google apps, Microsoft Office 365, Adobe Creative Cloud for Teams, Backblaze• Encrypting data – Windows Bitlocker, Apple Filevault and Linux built-in Encryption• Security surveillance – IP camera and PVR camera solutions• PBX Solutions - FreePBX, Grand Stream, Yaelink DECT phone solutions

• Monitor and manage IT systems• Manage procurement of software and hardware• Ensure high levels of data security• Installation of ethernet network points and patching, installing of patch panels and switches into server cabinet, installation of servers into server cabinet• Manage implementations of Nextcloud, Microsoft Office 365, Adobe Creative Cloud for Teams, FreePBX and DECT phones, Zone Minder, Keepass, Ubiquiti UniFi for Wi-Fi access• Windows 10 Pro – Encrypted installations on desktops and laptops with a standard OUTA configuration, Outlook configured for IMAP and Caldav Syncronizer, Nextcloud, antivirus and file history app• Apple Mac OS X 10.14.6 – Encrypted installations on laptops with standard OUTA configuration, mail configured for IMAP, calendar using Caldav, Nextcloud, antivirus and Time Machine• Desktop support for Windows and Apple OS machines• Setup of mobile devices iOS and Android for email, calendars and cloud services• Induction and training of new staff to OUTA’s IT systems, security and workflow• Planning for growth of organizational work flow and infrastructure for less than 10 staff to over 50, from one office to five regional offices in less than 3 years• Network infrastructure – Mikrotik, Ubiquity, POE, Ethernet, Wi-Fi, Fibre and LTE, depending on the office and location• Manage team – inhouse staff, consultants and external contractors

• Workshop hardware and software repairs• Call-outs for client onsite support for advertising agencies, graphic design studios, print/repro houses and film production studios

• Apprenticeship for IT, building PC’s, installing operating systems, applications, setting up networks, fault finding etc.• Workshop hardware and software repairs• Call-outs for client onsite support for advertising agencies, graphic design studios, print/repro houses and film production studios

Managing store and staff, sales, stock take and cashing up