Monique Y.

Monique Y. Email and Phone Number

Senior Business Analyst @ REI Systems
Washington, DC, US
Monique Y.'s Location
Washington DC-Baltimore Area, United States, United States
Monique Y.'s Contact Details

Monique Y. personal email

About Monique Y.

Accomplished project manager and business analyst with 15+ years’ experience. Known for seeing possibilities in complex problems, organizing ideas and creating action plans, providing theoretical insights and design, developing relationships across functions and divisions, and creating common vision and buy in among all team members. Recognized for streamlining business processes, acute attention to detail and excellent writing skills to successfully design requirements into actionable IT deliverables. Excelling in documenting requirements as is, creation of to be requirements, deconstruction of reports into requirements, as well as development system agnostic requirements.Specialties: • Over 15 years of experience in Software Development and Implementation with emphasis on streamlining business processes, quality assurance testing & client services management.• An articulate and confident communicator; adept at working independently, as well as collaboratively to achieve professional goals.Skills and Expertise: • Program Development and Implementation• Project Management• Quality Assurance Testing• Client Service Management• SDLC• Requirements Gathering and Analysis• Website Requirements/ Development• Certified Scrum Master (CSM)• Business Process Modeling / BPMN Technical Expertise:Microsoft Office Suite, Case Complete, Microsoft SharePoint, Visio, TOAD, Rally, SalesForce.com, JIRAFunctional Expertise:Requirement gathering, Use Case Development, Business & Systems Analysis, Relationship Management, Staff Training, Partnership Development, Project Management, Business Process Modeling, Agile, User Stories, Product Backlog Management, Project Management Office, Agile, WaterfallIndustry Experience:Consumer Package Goods, Foodservice, Supply Chain, Customer Loyalty, Human Services, Health Care, Non-Profit, Medical Device, Government

Monique Y.'s Current Company Details
REI Systems

Rei Systems

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Senior Business Analyst
Washington, DC, US
Monique Y. Work Experience Details
  • Rei Systems
    Senior Business Analyst
    Rei Systems
    Washington, Dc, Us
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  • Criterion Systems
    Sr. Business Analyst (Usda Fs)
    Criterion Systems Apr 2023 - Nov 2023
    Vienna, Virginia, Us
    • Served as Senior Business Analyst on modernization project on GIS system.• Created and maintained relationships with internal project SMEs and customers external to the project.• Participated in onsite meeting with customer to develop road map, identify EPICS, and scope of work for project.• Reviewed project documentation and elicit requirements for project. Developed over 75 user stories for project• Worked with Developers to translate technical information to business terms to communicate effectively with Customers.• Facilitated and prepared for internal refinement ceremony, sprint review ceremony, and ad hoc meetings with internal team and external team members.
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  • Rei Systems
    Senior Business Analyst
    Rei Systems Sep 2021 - Mar 2023
    Sterling, Va, Us
    • Served as Senior Business Analyst on Electronic Immigration System (ELIS) project.• Elicited and understood the client’s business needs, defined requirements, wrote 80+ user stories, and managed a product backlog and developed prototypes for the proposed solution.• Managed updates to various Immigration forms, facilitated updates to forms due to current legislation, and for enhancements.• Provided coordination of Dashboard inclusive of creating user stories, gathering requirements from end users, and troubleshooting issues.• Provided demos for story acceptance. • Studied existing business processes, programs, and/or legacy systems in their native environments and performed a comprehensive analysis of existing problems and understood the areas for improvement.• Facilitated reconciliation of differences voiced by the customer with those in the system proposal, reducing scope creep or impacts to the delivered system’s quality.• Collaborated with developers and testers by developing test scenarios based on behavior-driven development (BDD) principles.
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  • Culmen International
    Business Process Analyst
    Culmen International Jun 2020 - Jul 2021
    Alexandria, Va, Us
    • Served as Business Process Analyst on development project to assist in Contract tracking• Developed and maintained relationships with SME's to gather information and help guide requirements gathering.• Developed and updated project documentation including user guides, Standard Operating Procedures, and Business Requirements.
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  • Geocent
    Senior Business Analyst
    Geocent Nov 2018 - Feb 2020
    Metairie, La, Us
    • Served as Senior Business Analyst in creating SharePoint sites for Military Museum.• Developed and maintained relationships with SME's to gather information and help guide gather requirements.• Gathered requirements for development of SharePoint sites and pages.• Developed and updated project documentation.• Worked with various levels of military personnel and civilians to create documentation within agency protocols.
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  • Humantouch, Llc
    Senior Business Analyst
    Humantouch, Llc Jul 2017 - Oct 2018
    Mclean, Va, Us
    • Served as Senior Business Analyst in Project Management Office for Census Enterprise Data Collection and Processing Systems (CEDCaP) Project.• Provided quality assurance on deliverables to ensure professional appearance and content.• Reformatted Known Issues Log to ensure increased user ease and assist in better reporting.• Reformatted and coordinate System Engineering, Integration, & Testing (SEIT) and Architecture meetings to increase structure and productivity.• Prepared weekly reports for actuals and weekly summary for senior management and billing.• Prepared OSE reports for senior management.• Coordinated various ad hoc tasks to ensure proper flow and completion of deliverables.• Updated Segment Architecture and Transition Plan for CEDCaP program.• Prepared Boundary Sheets for data lineage development.
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  • Asrc Federal
    Senior Business Analyst
    Asrc Federal Jun 2016 - Apr 2017
    Reston, Va, Us
    Senior Business Analyst (US Census Bureau)• Developed As-Is and To-Be Business Process Models for the Economic Census Group using BPMN.• Developed relationships with SME's to gather information and help guide the modeling process to fruition.• Reviewed and evaluated resolution guidelines.• Evaluated conflicting business processes for best practices.• Developed solution document for business integration.• Recommended solutions for more efficient business practices and less manual processes.Senior Business Analyst• Supported Census Decennial Information Technology Division (DITD) assisting to further the 2020 Census efforts.• Created, update and maintain Business Process Models for several projects to include Local Update of Census Addresses (LUCA), Geographic Program (GEOP), and Redistricting Data Program (RDP).• Supported the gathering of requirements, user story development and submission, and requirements acceptance.• Updated and created survey flows in Visio by providing expertise in business process and analytical modeling concepts and techniques.
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  • Insight Global
    Consulting Business Analyst
    Insight Global Mar 2016 - May 2016
    Atlanta, Georgia, Us
    Kaiser Permanente, Silver Spring, MD Information Technology (IT) Business Consultant – Staff augmentation to meet business needs and demands• Short-term consulting project supporting Kaiser Permanente on an information technology business process task.• Worked with business users and SMEs to solicit, analyze, and document business needs.• Led and oversaw requirements work.• Documented business, functional, non-functional, and user requirements.• Created and updated current and future state workflows using BPMN, analyzed business processes in relation to IT systems and architecture, and developed business cases to support IT solutions.• Provided user support during system development and testing.
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  • Boston Scientific
    Senior Business System Analyst
    Boston Scientific Nov 2013 - Feb 2016
    Marlborough, Ma, Us
    • Served as Senior Business System Analyst in the Sales and Marketing Information Technology Department• Analyzed, specified, designed, documented, tested and delivered business systems and Information System process solutions to meet business requirements.• Created requirements based on current systems “as-is”, “to be”, and system agnostic requirement documents.• Worked with business users to define and document detailed business requirements for project requests.• Worked with the development and quality assurance team members to ensure requirements are complete and understood.• Participated in application design and prototype reviews.• Assisted in system integration for acquired businesses into Boston Scientific. • Deconstructed reports into requirement documents and data mapping documents.• Ensured traceability between requirements, design, and validation.• Defined testable requirements, created test plans, authored, and executed test scripts.• Served as Object owner for SalesForce.com core platform.• Served as mentor to junior colleagues.
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  • Concord
    Business Analyst Consultant
    Concord May 2013 - Sep 2013
    Minneapolis, Mn, Us
    • Served as Business Analyst, Yearbook Migration Project – The focus of the project was to migrate the legacy mainframe systems used to create Yearbooks to the current Oracle database.• Led meetings with Subject Matter Experts remotely and onsite to document current process flows, business processes, and software requirements.• Coordinated UAT testing for new functionality on web application.• Documented various Software requirements in various documents including data maps, process flows and requirement documents.• Worked with users to design new fields on Oracle form including data source and field formatting.• Led effort to transition legacy database that was populated from the Mainframe to current Oracle database.• Worked with cross functional team including IT, Project Management Office, SMEs, and Business Analyst to troubleshoot production issues.
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  • Logisolve, Llc
    Senior Consultant
    Logisolve, Llc Jul 2011 - Apr 2013
    Oakdale, Mn, Us
    Blue Cross Blue Shield Minnesota, Eagan, MN Served as Business System Analyst, State Exchange Project – The focus of this project was to prepare the BCBS systems for the MN Health Insurance Marketplace Exchange.• Served as Business System Analyst, Claims Migration Project - The focus of this project was to migrate the BCBS claims systems to NASCO system.• Worked with and interviewed cross functional teams including IT, Project Management Office, SMEs, and Stakeholders to capture and document current process flows software requirements.• Facilitated meetings with Subject Matter Experts and Stakeholders to document current process flows using BPMN.• Created requirements based on current systems “as-is”, “to be”, and system agnostic requirement documents.• Deconstructed reports into requirement documents.• Create various Software requirement documents – Page Specs, File Transfer Specifications, Requirements, Needs and Feature documents, and Data Maps.Prime Therapeutics, Bloomington, MN Served as Business Analyst, Web Team - Staff augmentation assignment to ensure proper staffing of projects and to respond to business objectives.• Consulted with various SME in cross functional departments to elicit and document requirements for desired updates and for ad hoc requests.• Worked with marketing to determine website updates including user interaction on website, updates to user interface and ensure web standards were consistent across websites.• Assisted in maintaining websites per commercial insurance and updates in compliance with Centers for Medicare & Medicaid Services (CMS).• Collaborated with System Analyst and Technical Developers to finalize executable system and development requirements.• Facilitated analysis of production issues and recommended enhancements or next steps to resolve discovered issues.
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  • Augeo Affinity Marketing
    Project Manager
    Augeo Affinity Marketing Oct 2009 - Jun 2011
    St. Paul, Mn, Us
    • Served as Project Manager and Business Analyst and Led requirements gathering and analysis for web-based loyalty marketing programs.• Worked with Graphic Design artist to create user interface from wireframes to Client’s expectations and requirements.• Served as Internal SME to IT, Marketing and Graphic regarding software requirements.• Utilized exceptional problem-solving ability bringing increased value to clients.• Translated client and account management requirements into actionable IT deliverables.• Developed Use Cases, interfaced with IT (.net developers) and utilized SharePoint for document management.• Created positive team relationships, both with internal team members and external clients.• Managed client expectations effectively.
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  • Ruby Management, Llc
    Business Analyst
    Ruby Management, Llc Apr 2009 - Oct 2009
    • Developed requirements, test plans and use cases for project.• Led QA process for application deployment.• Served as liaison between business and Information Technology.
  • Land O'Lakes, Inc
    Business Application Analyst
    Land O'Lakes, Inc May 1999 - Nov 2008
    Arden Hills, Minnesota, Us
    • Served as application Analyst and Developer for various departments in the organization.• Consulted with Logistics, Customer Service, and Consumer Affairs departments on required applications needs, assessed feedback, and created specialized applications and programs.• Created requirements for development of new applications and new functionality on existing systems, created regression and new functionality testing documents and use cases.• Managed Quality Assurance testing to increase application functioning, create optimal system functioning and provide minimum downtime.• Created training documentation for staff and end users.• Delivered customer support for applications and led development support to maintain updated environments, manage quality assurance testing, and provide EDI error correction to ensure prompt and proper flow of orders.• Worked with warehouse (internal and external) to ensure proper flow of inventory.• Consulted with Food Scientist and quality to ensure inventory was valid for consumer sales. • Worked with Inventory Management to make sure proper inventory was maintained within warehouses.• Ensured EDI errors were cleared to ensure orders flowed to warehouse for fulfillment.
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  • Girl Scout Council Of Greater Minneapolis
    Field Manager
    Girl Scout Council Of Greater Minneapolis May 1998 - Mar 1999
    Us
    • Developed Beta Gamma Sigma program in collaboration with Girl Scout Council of St. Croix Valley that increased diversity among African American Girls in Girl Scouting by 10%.• Managed program implementation by focus groups, program evaluations and site visits to ensure proper implementation of Girl Scout Program and policies.• Developed strategies to reach under-served communities to promote courage, confidence, and character among young women ages 5 – 17.• Analyzed and evaluated programs to initiate improvements, monitored program implementation, and recruited and trained volunteer staff members.• Developed strategies to reach under-served populations and promoted community programs.• Recruited and trained adult volunteers.• Developed strategies to reach underserved adult and girl population.• Marketed and promoted Girl Scouting to the community.• Provided conflict resolution to needed parties.
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  • Thad Wilderson And Associates
    Family Development Specialist
    Thad Wilderson And Associates Jan 1997 - May 1998
    • Provided individual therapy for adolescents and family therapy sessions; coordinated prevention programs.• Coordinated and supervised after school prevention program.• Trained families and individuals on cognitive, social, and emotional skills to assist in behavior changes utilizing therapeutic modalities.

Monique Y. Skills

Writing Team Building Consulting Supplies Food Service New Ideas Medicare Sales Manages Oracle Database Producers Consumer Package Goods Partnership Marketing Mentoring Data Formats Information System Mainframe Business Administration Toad For Oracle Real Estate Temporary Placement Cross Functional Team Leadership Sme Product Management Business Requirements Customer Support Traceability Florida Requirements Gathering Real Estate Transactions Management Design Coaching Inventory Management Yearbook Integration Technology Solutions Workshop Facilitation Resolve Leadership Coordinated Use Case Boston Source Requirements Analysis Sharepoint Sdlc Salesforce.com Web Applications Software Requirements Web Standards System Business Services Relationship Management Healthcare Validation File Transfer Inventory It Consulting Microsoft Office Cooperative Loyalty Programs Energize User Acceptance Testing Testing Nonprofits Edi Training Concord External Clients Customer Service Error Correction Enterprise Software Order Fulfillment End Users Social Work Streamlining Project Management Originating Stakeholders Commercial Real Estate Analysis Partnerships Premiere Milwaukee World Class .net Information Technology Test Planning Cross Functional Team Loyalty Marketing Graphic Design Email Address Logistics Applications Specs Human Services Training Documentation Business Analysis Staff Augmentation Detail Advertising Quality Assurance Strategic Planning Scientific Organizational Performance Author Subject Matter Experts Marketing Maps Cms Business Intelligence Business Process Improvement Project Functional Testing Flows Contractual Agreements Engagement Software Development Life Cycle Data Migration Software Deployment Linkedin Business Systems Websites Brand Loyalty Internal Audit User Interface Therapists Software Design Business Units Art Lead Development Account Management Data Management History Wireframes Graphics Warehousing Microsoft Exchange Reviews Vendor Management Rally Business Insights Process Improvement Regression Testing Visio Marketplace Medical Devices Software Dairy Claim Image Capture Oracle Compliance Technical Architecture Valid Java Test Scripts Program Management Business Process Edina Program Development Platforms Problem Solving Software Development Possibilities Meetings Health Insurance Supply Chain User Interaction Consumer Prototype Databases

Monique Y. Education Details

  • University Of St. Thomas - Opus College Of Business
    University Of St. Thomas - Opus College Of Business
    Mini Master Of Project Management
  • Keller Graduate School Of Management Of Devry University
    Keller Graduate School Of Management Of Devry University
    Marketing
  • University Of Wisconsin-Milwaukee
    University Of Wisconsin-Milwaukee
    Social Work
  • Florida A&M University
    Florida A&M University
    Social Work

Frequently Asked Questions about Monique Y.

What company does Monique Y. work for?

Monique Y. works for Rei Systems

What is Monique Y.'s role at the current company?

Monique Y.'s current role is Senior Business Analyst.

What is Monique Y.'s email address?

Monique Y.'s email address is my****@****ail.com

What schools did Monique Y. attend?

Monique Y. attended University Of St. Thomas - Opus College Of Business, Keller Graduate School Of Management Of Devry University, University Of Wisconsin-Milwaukee, Florida A&m University.

What are some of Monique Y.'s interests?

Monique Y. has interest in Social Services, Children, Education.

What skills is Monique Y. known for?

Monique Y. has skills like Writing, Team Building, Consulting, Supplies, Food Service, New Ideas, Medicare, Sales, Manages, Oracle Database, Producers, Consumer Package Goods.

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