Tax Ambassador Tier Ii Navigation
CurrentI serviced calls to assist Tax Payers in navigation of the company's website. I provided information to callers to aid them in filing their taxes and acquiring tax related materials. Transferred to other departments, when applicable, and built great rapport with callers to keep customers happy and committed to the tax company. I kept detailed notation on caller's accounts and went above and beyond to make their tax filing as easy, and pleasant has I possibly could.