Michael Yuke personal email
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• Strategic Leadership and Collaboration: Adept at leading teams and fostering cross-functional collaboration to achieve strategic objectives. Skilled in onboarding, training, and mentoring employees, driving enhanced user adoption, satisfaction, and organizational success.• Technical/Customer Support Expertise: Demonstrated success in delivering customer and technical support across diverse organizations. Skilled in issue diagnosis and resolution, ensuring smooth user experiences. Proficient in building detailed user guides, FAQs, and knowledge base articles.• User Engagement and Training: Trained end-users and new employees on platform functionalities, contributing to user adoption and satisfaction. Expertise in managing customer expectations and ensuring a positive user onboarding experience.
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Solutions LeadFlipp Jan 2023 - Aug 2023Toronto, Ontario, Ca• Collaborated across cross-functional teams to design and deliver scalable solutions• Led project initiatives through effective communication and alignment with business needs• Oversaw project progression, guiding development and actively participating in weekly grooming, progress, and planning meetings -
Production, ManagerReebee Inc. Mar 2020 - Jan 2023Kitchener, Ontario, Ca• Managed the day-to-day functions of a department comprising ten direct reports, including KPI reporting• Led the recruitment process for all new hires, ensuring the selection of top talent• Collaborated closely with departmental leads to ensure seamless fulfilment of client and user needs and preferences -
Content ManagerReebee Inc. Nov 2017 - Mar 2020Kitchener, Ontario, Ca• Managed retailer flyer campaigns with swift turnarounds, collaborating for issue resolution and process efficiency• Collaborated with developers to ensure upkeep, enhancement, and feature integration for internal tools, while also resolving bugs within our user-facing application• Worked closely with the sales and marketing departments to manage A/B tests to compare how campaigns perform with out users
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Technical Support SpecialistRouteoptix Jun 2014 - Dec 2014• Answered technical questions relating to our software package • Developed new corporate website, maintained and updated website• Tested new software releases for bugs, documented bugs and worked with programmers for potential bug fixes• Attended tradeshows as a representative of the company to acquire new prospects
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Media Support SpecialistBlackberry Mar 2012 - Feb 2013Waterloo, Ontario, Ca• Managed daily resource allocation and team assignments • Planned technical specifications coordinating with clients pertaining to onsite and offsite meetings and events • Created reports to show department resource usage, project tracking and team assignments • Set-up and ran audio and video equipment for onsite and offsite meetings and conferences -
Seo And Social Marketing SpecialistAholattafun Creative Solutions Nov 2011 - Mar 2012• Manage Search Engine Optimization, Search Engine Marketing and Social Networking and Marketing campaigns• Maintain client relations regarding current and upcoming campaigns• Development of new SEO, SEM and Social Marketing campaigns
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Media Support Specialist Co-OpResearch In Motion Jan 2011 - Jun 2011Waterloo, Ontario, Ca• Managed and developed an internal inventory project for all of our meeting rooms and the hardware in them• Set-up and ran audio and video for onsite and offsite meetings and conferences• Worked with other teams for the design and infrastructure of our meeting rooms• Served on our departments website committee
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ReceivingFastenal Feb 2010 - Dec 2010Winona, Mn, Us -
Sales AgentSharedlayer Mar 2009 - Aug 2009• Sold servers, virtual private servers, software licenses and server upgrades to customers• Worked with industry used control panels, billing software and support software• Ran sales campaigns and helped market new services
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Customer Service And SalesR.J. Mccarthy Limited May 2008 - Sep 2008• Helped customers on the phone for sales, returns, exchanges and any other company information
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Website Transfer OperatorHostgator.Com Oct 2007 - Mar 2008Houston, Tx, Us• Migrated new customers websites from their old web hosting company to HostGator • Troubleshot any issues customers were having with their web hosting related to the migration • Performed miscellaneous job-related duties as assigned
Michael Yuke Skills
Michael Yuke Education Details
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Conestoga CollegeInformation Technology
Frequently Asked Questions about Michael Yuke
What is Michael Yuke's role at the current company?
Michael Yuke's current role is a.
What is Michael Yuke's email address?
Michael Yuke's email address is mj****@****ail.com
What schools did Michael Yuke attend?
Michael Yuke attended Conestoga College.
What are some of Michael Yuke's interests?
Michael Yuke has interest in Animal Welfare, Education, Children, Science And Technology.
What skills is Michael Yuke known for?
Michael Yuke has skills like Web Development, Seo, Customer Service, Troubleshooting, Css, Mysql, Microsoft Office, Html, Databases, Hardware, Computer Hardware, Social Networking.
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