Nikki Ahorro Email & Phone Number

North Carolina, United States

Concierge and Customer Service Tasks1. Manage incoming calls, providing exceptional customer service and addressing client inquiries promptly.2. Conduct first payment calls to clients, ensuring they are informed and comfortable with their payment schedules.3. Send first payment reminders to clients to enhance engagement and ensure timely payments.4. Respond to client survey responses, addressing feedback and concerns to improve service quality.5.Distribute surveys to… Show more Concierge and Customer Service Tasks1. Manage incoming calls, providing exceptional customer service and addressing client inquiries promptly.2. Conduct first payment calls to clients, ensuring they are informed and comfortable with their payment schedules.3. Send first payment reminders to clients to enhance engagement and ensure timely payments.4. Respond to client survey responses, addressing feedback and concerns to improve service quality.5.Distribute surveys to clients, gathering valuable insights to enhance the loan origination experience.Administrative Duties1. Prepare and submit loan applications, ensuring all necessary documentation is complete and accurate.2. Assist in ordering appraisals, title work, and other third-party services required for loan processing.3. Perform general office administrative tasks as needed to support the loan origination team. Show less

Remote

Atlanta, Georgia, United States

Coordinated the listing process, executed marketing strategies, drafted compliance documents, facilitated smooth transactions, and enhanced client relationships through exceptional service and effective communication.-Managed 15-20 transactions per month independently, ensuring timely processing and achieving a 95% client satisfaction rate.- Coordinated over 120 successful property transactions in a year, maintaining a 98% on-time closing rate.- Developed a streamlined document… Show more Coordinated the listing process, executed marketing strategies, drafted compliance documents, facilitated smooth transactions, and enhanced client relationships through exceptional service and effective communication.-Managed 15-20 transactions per month independently, ensuring timely processing and achieving a 95% client satisfaction rate.- Coordinated over 120 successful property transactions in a year, maintaining a 98% on-time closing rate.- Developed a streamlined document management system that reduced processing time by 20%, enhancing overall efficiency. Show less

New Hampshire, United States

Due to business decision.

Philippines

Customized lesson plans, facilitated interactive sessions, implemented effective strategies, monitored progress, adapted teaching methods, and cultivated a positive learning environment.- Conducted 600-700 classes per month for over 1,300 regular students, consistently achieving a 4.5 rating for exceptional teaching quality.- Ranked as one of the top-performing tutors for 2 consecutive years, recognized for outstanding performance and student satisfaction.- Achieved recognition… Show more Customized lesson plans, facilitated interactive sessions, implemented effective strategies, monitored progress, adapted teaching methods, and cultivated a positive learning environment.- Conducted 600-700 classes per month for over 1,300 regular students, consistently achieving a 4.5 rating for exceptional teaching quality.- Ranked as one of the top-performing tutors for 2 consecutive years, recognized for outstanding performance and student satisfaction.- Achieved recognition as a Top 10 RareJob Ambassador in 2018, showcasing commitment to promoting the platform and supporting fellow tutors. Show less

Alberta, Canada

Delivered exceptional service by crafting personalized welcome experiences, anticipating needs for VIPs, top executives, and Elite Platinum Members, coordinating exclusive access to events, resolving complaints promptly, and managing check-ins and check-outs while planning and executing Loyalty Monthly events.- Awarded the Winning Ways Super Star Front Line Category in 2011 and recognized as the Department (FO) Employee of the Month in both 2011 and 2013 for outstanding service.-… Show more Delivered exceptional service by crafting personalized welcome experiences, anticipating needs for VIPs, top executives, and Elite Platinum Members, coordinating exclusive access to events, resolving complaints promptly, and managing check-ins and check-outs while planning and executing Loyalty Monthly events.- Awarded the Winning Ways Super Star Front Line Category in 2011 and recognized as the Department (FO) Employee of the Month in both 2011 and 2013 for outstanding service.- Achieved a consistent 100% Signature Calls score, demonstrating exceptional customer service through perfect mystery caller evaluations.- Ranked in the Top 3 for Loyalty Program enrolment and received numerous commendations from guests via surveys and online reviews, showcasing a commitment to excellence and guest satisfaction. Show less

Ortigas, Philippines

Monitored the entire hotel experience of VIP guests from pick-up to the airport, transport to the hotel, express check-in, and preparation of in-room amenities.