As a Business Development Executive at Top Ranked Shipping LLC, I focus on finding new business in sea, air, and land freight while building strong client relationships. My role includes identifying new opportunities, creating sales plans to meet targets, and meeting with clients to present custom logistics solutions.I research market trends and competitors to keep our services competitive and relevant. I’m the main contact for key clients, helping resolve any issues and working with the operations team to ensure smooth service. I also prepare sales reports and forecasts, keeping records up-to-date and clear for the team.In this role, I am committed to growing our client base, improving client satisfaction, and reaching sales goals through careful planning and teamwork.

At Top Ranked Shipping LLC, I support the sales team by managing client inquiries, preparing proposals, and organising shipment documentation for air, sea, and land. Key tasks include:-Assisting with sales orders, contracts, and invoicing-Maintaining accurate CRM records and tracking customer interactions-Coordinating with suppliers and logistics to ensure timely order fulfillment-Monitoring shipments, providing updates, and addressing delays-Acting as the primary point of contact for client communication-My role focuses on enhancing operational efficiency, ensuring smooth client interactions, and keeping all shipment processes accurate and on track.

As a Business Development Executive at Cerebra, I implemented a cashless donation method using NFC tags, QR codes, and Tap-and-Pay systems, which led to a 60% increase in annual income, boosting monthly revenue from £500 to £1,000. I conducted research on potential donors and market trends to build relationships with new supporters and strengthen ties with existing ones. Additionally, I proposed and launched targeted marketing campaigns, including monthly newsletters, to engage supporters and increase brand awareness. My role involved identifying Go-to-Market opportunities and presenting strategies to C-level executives, enabling the expansion of our donor network and service pipeline. Following a successful year, I was promoted to a business development role in a sister company focused on commercializing prototype designs. Among my key achievements, I introduced QR codes and Tap-and-Pay options to address the decline in cash transactions, improving donation flexibility via phone. I also organised five community engagement events, with four generating a total of £500 in net income, leveraging social media to enhance event visibility and drive community participation.

Supporting applicants throughout the application and acting as point of contact for general queries about the university and student life. Working as part of a team when liaising between the university admissions team and international prospective students on matters of concern. Demonstrating my enthusiasm and friendliness when representing the university on an international platform. Gained confidence to work independently, built up connections with students and recruiters from different parts of the world, many of whom got back to me about accepting offers from the university. Built up excellent telephone skills and effectively managed communication in three different languages (Hindi, Malayalam and Tamil) while dealing with concerns from prospective students belonging to the South Asia region

Supporting disabled students to complete their studies at university. The technical and physical limitations to follow classes were solved by helping them take notes and guiding them in their practical tests and minimising difficulty by assisting them in the day to day activities on campus. Effectively understood the problems of disabled students and empathized with them, acting as their guide and helping them succeed. Gained skills of teamwork, leadership and time management.

Responsible for the supervision of the inbound and outbound order traffic of milk, managing the buying and delivery process of goods or services and the placement and delivery of purchase orders for dairy products (all across South Wales). Negotiating rates with carriers ensuring to secure the best possible rates in line with the company’s buying policy. Maximising cost-effectiveness and tracking all consignments by working closely with the Sales Director to ensure the best supply chain solutions are achieved. Maintaining good client relationships and delivering the very best in customer service. Moreover, observing all ISO and health and safety compliances, including the supervision of staff in this respect. Preparing management reports as well as analysing statistical data. Gained problem solving and analytics as well as the ability to be able to communicate both verbally and in writing in a clear and concise manner.

Made simple accounts of in store sales and delivery orders at the end of each day, alongside assisting the manager in other financial tasks such as budgeting, statements and purchasing. Learned to effectively work in a fast-paced environment and gained experience in handling cash on tills and everyday accounting practice.

Conducting lateral flow COVID-19 tests for asymptomatic students and staff wanting to return to and leaving campus and recording their test results. Performing tests with care and excellent attention to details. Gained ability to follow and dictate instructions and to provide patient care.

Monitoring sales and coordinating all the processes from taking orders to arranging delivery and documentation. Building and maintaining good relations with customers and ensuring smooth and efficient completion of sales. Performing comprehensive market analysis to identify market requirements and working as part of a team to tailor solutions by developing subsequent business strategies. Assessing pipeline opportunities and upselling products to achieve revenue growth and fulfilling customer demand. Translated business strategies into marketing plans and sales processes which were implemented through CRMs and other marketing tools. Conducting various budget management tasks such as client budget analysis and budget negotiation. Helped gain transferable skills in communication when mediating between customers and the management to facilitate a clear channel between them. Displayed excellent sales performance by achieving beyond revenue targets. Moreover, gained experience in effective negotiation and persuasion, collaboration and project management, enhancing business intelligence and commercial awareness.

Advertising estates and properties and working on a commission basis. Preparing quotations dealing with the clients personally and over the phone. Building relationships with potential clients and maintaining healthy relationship with existing ones. Assisting with developing the company’s websites and conducting market research to identify key information to be included. Requesting clients for testimonials as part of advertising campaigns. Helped to boost confidence when speaking to new customers and gained better understanding of business propagandas