D365 professional with over 12 years of experience in ERP implementations & business transformation across a broad range of industry segments and localisations. Involvement on both sides of an implementation has allowed for comprehensive insight into the challenges faced by both parties and the foresight into how to manage potential risk. Proven track record in analysing and translating business requirements into fully realised solutions that implement industry best practices. Experience in multiple technical roles within a global shared service centre provides a greater real-world business understanding when implementing D365 and related services.