Mohamed Zakri Khan Email & Phone Number

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Heading IT department and managing business IT Solution opportunities.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Consultant for Capgemini client on-site. Cloud migration project for AWS and Azure platform.

Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Managing a project called Mobility Meter Management System, using IBM Maximo as a platform and Ipad as the medium instrument. This project is with Tenaga Malaysia Berhad, Malaysia local energy company. Main objective of change manager role is to provide communication, information and event coordination for the product before launching. Also to coordinate training programs nationwide before the roll out phase of the project.

Klia, Sepang, Malaysia

Managing 2 projects.1. IT Security Architecture Revamping current IT Security platform to a better and more robust solution.2. WAN Network TransformationRevamping the current operation WAN network thorough out MAB Global Office.

Kuala Lumpur, Malaysia

1. Data Centre Relocation (1st November to 20th November 2015)Successfully in a short time period to manage a relocation of client infra.Complete relocation process with minimal glitch and return to Business As Usual on 21st November 2015.1. Managing 12 engineers2. Managing 2 external vendors3. Managing UAT testing for 14 branches to ensure everything is in working order.Office Automation and IT equipment relocation.(23rd November to 11th December 2015)Client moving to a new office. Assigned to ensure all office automation and IT Equipment are well monitored, coordinate and tested.Technical scope include:1. WAN and LAN network2. WIFI Access Points3. Video Conference facilities4. IP Phone and PABX facilities

Kuala Lumpur, Malaysia

1. Managing multiple external projects on infra and application.2. All projects deal with government and government linked sectors.3. Managing resources, 3rd parties vendor, contracts, invoicing and almost everything you can think of in a project.4. Client Management

Kuala Lumpur, Malaysia

SAP Roll-out for Felda Global Venture Applied Technologies (FGVAT).Implemented modules as follows:1. FICO - (GL, AP, AR, AM,CO, FM, CM)2. MMJob scope:1. Managing project timeline2. Managing project resources3. Managing base on ASAP methodologyResources:4 functional1 basisComplete implementation as per planned schedule. (2 months)

Kuala Lumpur, Malaysia

A continuation from previous completed SAP roject with Felda Global Venture Trading (FGVT) on HR module.Functional team size : 2 members11th February 2015 - Kick Off Project25th March 2015 - Plan Go-LiveProject Summary:Managing SAP-HR module new implementation for FGVT company

Kuala Lumpur, Malaysia

Managing a Full SAP Roll out Felda Global Venture Trading Sdn. Bhd.Modules (FICO, SD and MM)Functional team size: 10 team membersProject plan : Kick off : 16 December 2014Go-Live: 4 February 2015Actual Go-Live: 4 February 2015Project Summary:Full Cycle SAP Roll out for a new company in FGVH.

Jakarta

1. Hired by TREND to manage a Data warehouse project2. Managing project to protect and assist Telkomsel interest in the project.3. To act as an intermediary contact person between Telkomsel and WiPro (Vendor)4. To manage project document repository5. To ensure all minutes of meeting are dictated and published to the respective perso for actions.6. Manage action items from MoM.7. Organized and coordinate meetings. (Regular and add-hoc)

Jakarta

1. Appointed as one of Project Manager for Amdoc’s Turbo Charging version 8.12. This is a 2 years project for XL Axiata and Zakri was request to join XL project team at the very last minute to streghten their PMO team with his skills and experience.. 3. This migration project is segregate into 9 migration phases which include;• Prepaid• Postpaid• Dealers• Starter Pack• Voucher • Bridge Shutdown4. In total of 47 million subscribers and 42 million starter packs was migrated.5. Total migration period is 2 months as planned.6. Zakri have been assigned to manage task which listed below;• Detail Migration Execution Plani. Discussing details of migration plan with Amdocs project manager. The discussion comprises resource allocation, functional activities and activity duration for each activity.• Resource Planningi. Identifying XL team resources for each phases and activities.ii. To schedule work resources through out all phasesiii. Organizing resources from various department and unit which include business users and testing team.• Managing Command Centeri. Leading the command center during each migration phasesii. Orchastering in timely manner between XL team and Amdocs team to ensure all activity is execute in a timely manner,• Managing migration related discussion and meetingi. Initiate and chaired meetings which related to migration such as Detail Migration Execution Plan walk through, Weekly Migration Issue list and Migration Planning.• Review and updating documents such as;i. Data Migration Execution Planii. Business Continuity Planiii. Risk Registeriv. Issue Logv. Lesson Learn

Kuala Lumpur, Malaysia

I. Project Management Office for Business Intelligence Project.II. Audit Compliance and Quality for Business Intelligence ProjectIII. Change Management for Business Intelligence Project.1. Providing project support to Project director and to all project team members.2. The task and job scope as follows;a. Chairing the bi monthly team meetingb. Updating project schedulec. Ensuring all team members align to the project time line and deliverablesd. Managing the tender evaluatione. Managing purchasing of licenses and services. Presenting to the Procurement Committee for approval.f. Managing resources request for the project.g. Managing training request from team members.h. Providing clear communication between project team members and Business Users.3. Structuring project initial requirement such as;a. Project Charterb. Project Steering Committee teamc. Project team organization chart4. Engaging closely with SI to ensure Celcom project team and SI project team are aligned in project planning, objective and communication.5. Managing new hires and evaluate SI potential candidate to be selected in the project.6. Assisting SI to determine project plans throughout the whole project.7. Monitoring project progress from Celcom team and SI team,8. Monitoring Issue List from Celcom team9. Presenting and reporting project progress, Issues and activity for a week ahead to the management. 10. Monitoring the project as a whole to ensure it conformed to Internal and External Audit requirement.11. Managing Kick Off event, liaise with Corporate Communication and Event Marketing team in Celcom to ensure a success kick off.12. Business Intelligence workshop. Successfully organized Blue print workshop for business users13. Preparing web information for Business Intelligence project in our Intranet Information web for all Celcom employees.

Kuala Lumpur, Malaysia

The first team member to be assigned in this new Business Intelligence initiative team. During the initial phase, Zakri’s role are as follows;1. Heavy involvement with Blueprint Stage where to identify all division which could bring more in term of monetization to Celcom Axiata within it’s 32 divisions.2. Assisting partners in initial “Deep Dive” and Data Governance study with Business users in Celcom Axiata.3. Recruiting new resources to fill in gaps within the new establish unit.4. Initial study of Business Intelligence at XL Axiata in Indonesia.5. Producing a write up on “Statement of Compliance” for Project Management Office and Data Governance sections.6. Forwarding ideas in the basic structure of a project which include Project Charter documentation and Steering Committee organization structure documentation.7. Assisting in determine on the Business Intelligence landscape with review of dozens of vendor in the Business Intelligence industry

Kuala Lumpur, Malaysia

Celcom Axiata ERP project was successfully went live as of 3rd January 2010. To provide end user training to 900 users from all level of employees and multiple module. Below are details of engagement;1. Coordinating all related matters in ERP training. Modules related as follows;• FICO (Finance and Control)• SCM (Supply Chain Management)• EAM (Enterprise Asset Management)2. Scheduling trainers to trainee based on course module.3. Reschedule all trainees who were still not attend the training since November 2009.4. Compiling and coordinating new request for trainees.5. Coordinating new course modules based on users requirement.

Kuala Lumpur, Malaysia

Was assigned to monitor and look into quality and compliance of the project on the eyes on internal and external auditors.Below are a list of task during Zakri’s engagement;1. Report directly to ERP Project Director2. Managing project quality issues and compliance to Internal Audit requirement.3. Monitoring project progress and milestone.4. Observing and monitoring all documents produced by the project team to adhere the standards require by internal audit before launching the project to operation mode.5. Managing blueprint document, training document, user manual document, manage service and support document, and business continuity document6. Liaise directly with Internal Audit department7. Managing Pre-implementation audit exercise and Post Implementation audit exercise 8. Creating overall document standards

Kuala Lumpur, Malaysia

Leading a pool of talented finance peoplewho have an interest in IT and providing Postpaid billing report to CxO level. Below are a list of task during Zakri’s engagement;1. Managing 5 people2. Report directly to Finance Vice President3. Direct discussion with KenanFX Billing Team to ensure any financial issues such as revenue leakage is check and reviewed.4. A mediator between Finance division and IT KenanFX billing to ensure both parties understand each other requirement. Converting Business cases into technical requirement.5. Supporting Finance Division/Department to come out with the monthly financial report base on billing cycle.6. Manage and coordinate team member to ensure all processes are running and complete posting to General Ledger is done accordingly.7. Managing daily collection and journal.8. Review all new product to be launched to ensure Finance requirement and issues are look into before an approval is given.9. A key initial member to initiate and re-build ERP (SAP) project in 2008 which was abandoned in year 2007.

Jakarta, Indonesia

A USD 110 million project where Logica CMG is the primer for the project with sub partners from HP, CompTel and InTech. It is the biggest project in Asia region and for LogicaCMG, it have engaged its’ worldwide employee from Europe and Australia to build in this project team. Zakri was engaged as a Project Operation Manager where his main responsibility is to build and support the Data Center Operation. Below are the list of tasked he had performed;1. Establishing service management set up for NTS. 2. Implement new Data Center and Operations for NTS.3. Review new product/system requirement from NTS4. Prepare and document Operations process and procedures manual5. Prepare and document all 3rd. party vendor KPI and SLA. Ensure these SLA and KPI are aligned to LCMG KPI and SLA target.6. Managing 10 permanent engineers7. Managing and coordinating 5 vendors during implementation cycle.8. Overseeing HP Indonesia Operations team.9. Coordinating handover documentation such as current architecture mapping, functionality, interfacing between other applications, backup requirement, recovery process and system dependencies. This document is a proper handover procedure between Project Management Team to Operation Team and later to customer.

Kuala Lumpur, Malaysia

Primary role of an Operation Manager for LogicaCMG is to ensure the clients are pleased and feel safe with our product and services in their domain. LogicaCMG provide machines and solution for SMSC, MMSC, Prepaid Charging and other telecommunication product such as video calls amd content charging.Below are a list of responsibilities which was entrusted to Zakri as follows;1. Handling support matters to most of the telecommunication operators in Malaysia and Brunei.2. Ensure all support are monitored base on KPI and individual customers’ SLA3. Prepare proposals and quotations for new Maintenance and Support contract.4. Proper invoicing to customers by quarterly or half yearly schedule.5. Present to the customers for new Maintenance and Support contract6. Ensure all support and maintenance contract are up-to-date before present new contract before current contract expires7. Supporting Sales team to promote new sales to customers.8. Regular monthly meeting with customers and vendors.9. Monthly management and customers’ reports

Bern Area, Switzerland

Zakri was a freelance consultant for Swisscom Mobile AG of Switzerland. They are the main mobile operator in Switzerland with 3 million post paid subscribers (base on year 2002 result). His vast experienced in billing have placed him at the office in Bern, capital of Switzerland. He was entrusting to manage BSCS billing system. His roles are as follows;1. Supporting Swisscom Mobile AG for their daily operations and support matters.2. Generate monthly customers’ bill.3. Generate monthly customers’ barring and dunning list.4. Generate monthly report for high level management.5. Involve with the Testing team to roll out new patches.6. Create Test cases base on the module and environment requirement7. Create User Acceptance Test documentation8. Investigate and rectify discrepancies in database

Kuala Lumpur, Malaysia

LHS is a German based company which provides BSCS billing system to their client in Asia region. Previously, in Malaysia their client was TM Touch, Maxis and Digi Telecommunications. Due to several take over throughout the years, currently it’s management is taken over by Erickson. During Zakri’s working in LHS, his tasks as follows;1. Supporting Maxis Mobile Sdn. Bhd. on daily BSCS operations and support matters.2. Advice Maxis Mobile Sdn. Bhd. if new patches are require in the any effected modules.3. Create test cases base on customer’s environment4. Creating User Acceptance Testing documentation5. Assisting Revenue Assurance team to investigate revenue leakage6. Involve with the Testing Team to roll out new patches.7. Supporting Y2K support and roll-out

Selangor, Malaysia