Mauro Zannarini Email & Phone Number

Bologna, Emilia Romagna, Italia

Impiegato nel gruppo Delivery & Assurance con mansioni di:+ verifica e consuntivazione degli interventi di ordinaria e straordinaria dei siti POP/PCN/FWA+ altre attività di verifica e consuntivazione+ attività di supporto ad altri gruppi aziendali

Bologna, Emilia Romagna, Italia

Impiegato nel gruppo Infrastrutture e reti, mi sono occupato del progetto di migrazione delle filiali BRT su nuova infrastruttura SD-WAN Forcepoint:+ predisposizione nuove configurazioni switch core e nuovi firewall di filiale+ analisi e gestione SAL con i project manager di TIM e Fastweb sullo stato di avanzamento lavori+ analisi ticket e coordinamento con i fornitori su problematiche inerenti la nuova infrastruttura(Forcepoint / Lutech)+ supporto tecnico operativo in caso di guasti al personale di filiale pre e post migrazione+ supporto ai colleghi di altri reparti (Operation / Sicurezza / Reportistica)

Bologna, Italia

Consultant for Fastweb S.p.A. in the Presales Executive / Large Account areaI am part of the presales team, in charge of supporting the sales department during the presentation of the company’s offers and the verification of the technical feasibility of the customer requests.+ Support to Key Account Managers during the collection of customer requirements and formulation of final offers+ Technical validation for Executive / Large Account customers (Data, Voice, Cloud, Security, WiFi Business and VAS)+ Coverage check and feasibility analysis for optical (FTTH, IP, SDH, DWDM) and copper (FTTCab, xDSL, CDN) technologies for customers with a portfolio and prospect+ Interaction with external suppliers and system for the realization of the required hardware and software services+ Compilation of the technical and economic offer+ Support to Project Managers in the after-sales period, during the delivery of the designed solutions

Imola

Consultant for Acantho in Delivery and Assurance group.Appointment activities, configuration and integration of new Acantho customer's network devices. On-site testing and troubleshooting (L1-L3) of voice and data issues.Technologies/Equipments: POTS, ISDN, IP, SIP, Cisco 892F/892SFP, Aethra SV6044, Cisco 3750, Cisco 3600, Cisco ASR920, Brocade 6910, Brocade ICX 6610.

Bologna Area, Italy

Consultant for Huawei Technologies Italia S. r. l. in the PSTN Decommissioning project for TIM.Site's survey, design, support and integration of the legacy PSTN network on new IP equipments. Migration activity planning, configuration and testing of MSAN equipments installed in North-East area. Troubleshooting pre and post migration, database updates, tickets management.Technologies/Equipments: POTS, ISDN, IP, SIP, Italtel UT100, Alcatel-Lucent S1240, Alcatel-Lucent A7302, Huawei SmartAX MA5600T.

Bologna Area, Italy

Consultant for Fastweb S.p.A. in the xDSL, FTTH and FTTC access network maintenance project.Installation, configuration and integration of xDSL and FTTx equipments for the whole Italian national territory. Troubleshooting faults and configuration tests in customer premises. Ticket management.Tools/Equipments: Huawei SmartAX MA5616, Cisco ASR 9000, Alcatel-Lucent 7670, Alcatel-Lucent A7302, Alcatel-Lucent A7300, Siemens Surpass hIX 5635, Siemens Surpass hIX 5300, Huawei SmartAX MA5600T, Huawei SmartAX MA5616T, Ericsson AXH 2510, Alcatel-Lucent AWS System, Siemens ACI NMS, BMC Remedy System.

Bologna Area, Italy

Employed in the Italy AMS (Assurance & Managed Services) group as L2 network technician for customer support on Datacom devices (Vodafone Italia S.p.A., Retelit S.p.A., Fastweb S.p.A.).Tools/Equipments: Huawei ME60, Huawei CX600, Huawei Quidway S3300 and S5300 switches, JDSU MTS-6000A.

Bologna Area, Italy

Employed in North-East's Operation group.L3 troubleshooting of residential, small business and top customer devices. L1 and L2 troubleshooting of network access equipments (xDSL, TDM, SDH, Wholesale and FTTx networks).On demand activities in POP sites for HQ groups and Engineering groups.Tools/Equipments: Alcatel-Lucent 7670, Alcatel-Lucent A7302, Alcatel-Lucent A7300, Siemens Surpass hIX 5635, Siemens Surpass hIX 5300, Huawei SmartAX MA5600T, Ericsson AXH 2510, Cisco ASR 9000, Cisco Catalyst C6500, Cisco 7200 VXR, Huawei U2000 NMS, Alcatel-Lucent AWS System, Siemens ACI NMS, BMC Remedy System.

Bologna Area, Italy

Troubleshooting faults and maintenance of residential and business customer devices.