Zeeshan Islam Email and Phone Number
Zeeshan Islam personal email
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Technical Recruitment Consultant | Career Counselor | Chief Executive Officer at Zee tech Solution | Motivational Speaker | Training and Development. Highly accomplished C-Level Professional with demonstrated success in strategizing, planning, setting up and managing operations for Telecommunication Mobile Operator, Software Industry and education sectorWorked on ICT Systems, Infrastructure, Network, Data Centers, Contact Centers Planning & Operations experienceExperience in Lead roles with a proven track record of successful service delivery of Contact Center Planning, Optimization, Operations, integration with BSS Stack (including CRM & Billing System) projects of high value - In-depth knowledge and practical application of ITIL and Areas of Project Management- hands on Microsoft, Avaya IPT, Citrix, VMware, Hyper V, Virtualization, Linux, Unix, Cisco, HP, Oracle ACME, Witness Quality Suite, Variant- Excellent People & Vendor management skills, excellent execution capability and ability to deliver under high pressure- Effectively relates complex technical issues to both technical and non-technical audiences- Experienced in supporting critical cost saving initiatives, bring technical reforms, solution re-engineering, process redesigning, change control & change management- Experienced in requirement gathering / analysis, system design, testing, production support, log analysis & report generation- Strong knowledge of frameworks like PMP & ITIL V3 - Experienced in building and managing professional team with focus on growth of individual team members and achieving common objectives by goal setting, training and mentoringcan work in EMEA & MENA regions.Specialties: - Technical Resource Recruitment- Technical Operations Management- Enterprise Architect- Solution Architect- Technology Strategist- Business & Technology Alignment- Process Re-Engineering & Optimization- Avaya IPT Solution / Unified Communications- Computer Telephony Integration - Enterprise & Data Center Platform Design- Vendor Management- Building Working Relationship- People Management - Training & Development
Fortewiz Systems Llc
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Technical Recruitment ConsultantFortewiz Systems Llc Jan 2022 - PresentTech HR Consultancy | Talent Acquisition Partner | Onsite / Off-shore Contracting | Outsourcing | Job Placements for USA & UK & Pakistan region
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Founder & CeoZee Tech Solutions Mar 2017 - PresentSoftware and Web Solutions| Digital Marketing Services | HR Outsourcing Services | E-Commerce Services -
Information Technology Operations ManagerJazz Nov 2014 - Feb 2017Pakistan• Technical Support to Avaya Contact Center Systems to ensure 24 X 7 helpline Services availability & continuity.• Disaster Recovery site administration, operations, support and upgrades. • Management of IT organization processes including expansions, upgrades, capacity enhancements, technological advancements, change & release management, performance management & optimization• infrastructure improvements, developing, implementing and ensuring compliance with operational policies… Show more • Technical Support to Avaya Contact Center Systems to ensure 24 X 7 helpline Services availability & continuity.• Disaster Recovery site administration, operations, support and upgrades. • Management of IT organization processes including expansions, upgrades, capacity enhancements, technological advancements, change & release management, performance management & optimization• infrastructure improvements, developing, implementing and ensuring compliance with operational policies and procedures and maintaining computer operations, network, and telephone capabilities by utilizing a combination of internal resources as well as external vendors• Oversee and prioritize associated day-to-day operational activities to meet KPIs and manage defined SLAs. • Manage IT Data Center of size 60 Racks capacity for south region including equipment provisioning & installations, Racks management, electrical installations including Industrial Sockets & Technology Boxes (power & grounding) network provisioning and management, HVAC maintenance, environment management (temperature & humidity) , Access Controls etc. Show less -
Specialist It Contact Center / Data Center – Central RegionMobilink Oct 2008 - Sep 2014PakistanEnsuring Contact Center high availability on 24x7 basis, devise road maps for smooth operations and contingency plansReporting, strategically managing existing operations and implementing new operational processes within Contact Center / back office domain Managing expectations across all stakeholder groups, sharing responsibility for project success, the day-to-day management of Contact Center organization processes, including expansions, upgrades, capacity enhancements… Show more Ensuring Contact Center high availability on 24x7 basis, devise road maps for smooth operations and contingency plansReporting, strategically managing existing operations and implementing new operational processes within Contact Center / back office domain Managing expectations across all stakeholder groups, sharing responsibility for project success, the day-to-day management of Contact Center organization processes, including expansions, upgrades, capacity enhancements, technological advancements & performance management Recommends infrastructure improvements, developing, implementing, and ensuring compliance with operational policies and procedures. Maintaining computer operations, network and telephone capabilities by utilizing a combination of internal resources as well as external vendorsMaking & deploying SOP's and system documentation for Contact Center IT Infrastructure & maintaining parameters including Inventory & resource planningMotivate team and take necessary steps for their training and developmentManage IT Data Center of size 100 Racks capacity for Central region including equipment provisioning & installations, Racks management, electrical installations including Industrial Sockets & Technology Boxes (power & grounding) Network provisioning and management, HVAC maintenance, environment management (temperature & humidity) HIPA & Bag filters replacement management, Access Controls etc. Show less
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Asst. Manager It OperationsMobilink Jan 2005 - Sep 2008PakistanResponsible to Manage IT Infrastructure & services for Contact Center, back office, data center & enterprise systemsImplementing new & expanding existing Contact Center sites setup with Data Center platforms, ensuring timely completion of Infrastructure/expansion & technological upgradesEngaged with multiple vendors (Microsoft, Oracle, HP, Sun, and ZRG etc.) for Licensing, contracts, SLA’s and new implementation Manage technical team comprise of Engineers, Analyst… Show more Responsible to Manage IT Infrastructure & services for Contact Center, back office, data center & enterprise systemsImplementing new & expanding existing Contact Center sites setup with Data Center platforms, ensuring timely completion of Infrastructure/expansion & technological upgradesEngaged with multiple vendors (Microsoft, Oracle, HP, Sun, and ZRG etc.) for Licensing, contracts, SLA’s and new implementation Manage technical team comprise of Engineers, Analyst, DBAs, Backup Admins and IT Service Desk engineers, for meeting SLA, day to day activities and Operations Show less
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It Infrastructure Engineer - Systems & NetworkMobilink Feb 2003 - Dec 2004PakistanRewarded as Silent Warier Achievement Award for the year 2004Actively Involved in IT infrastructure management, planning, configuration, operation, administration, optimization and security of IT systems & networksSystem Administration and support for windows, mails, application servers & databasesNetwork administration and troubleshooting of IT routers & switches & radio devices
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Visiting Faculty Member & Member Of Project Evaluation CommitteePakistan Institute Of Professional Sciences Affiliated With Ajk The Hec Recognize University Jun 2004 - May 2007Pakistan- Lecturer of Network & Telecom Department- Member of Final Year Project Evaluation Committee- Member of examination / evaluation committee - conducting seminars & presentation sessions- facilitate Lab setup
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Instructor/TrainerNcr Education Center, Pakistan Jan 2002 - Oct 2002PakistanConducted courses on Microsoft products i.e. MCSE, CCNA, UNIX / Linux Basics & other Data Com courses, also Conduct Seminars and Corporate Training'sAdministration of Lab setup comprised of Windows NT, Unix & Novel Netware
Zeeshan Islam Skills
Zeeshan Islam Education Details
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Ms From Hamdard UniversityInformation Technology -
Pgd - It From Hamdard UniversityInformation Technology
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Aligarh Institute Of Technology Affiliated With Sindh Technical Board & Skill Development CouncilA
Frequently Asked Questions about Zeeshan Islam
What company does Zeeshan Islam work for?
Zeeshan Islam works for Fortewiz Systems Llc
What is Zeeshan Islam's role at the current company?
Zeeshan Islam's current role is Founder & CEO at Zee Tech Solutions | Technical Recruiter | Global Recruitment | Remote | Freelancer.
What is Zeeshan Islam's email address?
Zeeshan Islam's email address is mz****@****ail.com
What schools did Zeeshan Islam attend?
Zeeshan Islam attended Ms From Hamdard University, Pgd - It From Hamdard University, Aligarh Institute Of Technology Affiliated With Sindh Technical Board & Skill Development Council.
What are some of Zeeshan Islam's interests?
Zeeshan Islam has interest in Book Reading And Exploring The Self.
What skills is Zeeshan Islam known for?
Zeeshan Islam has skills like Vendor Management, Data Center, Network Administration, Telecommunications, Management, Itil, Security, It Service Management, Integration, Crm, Strategic Planning, System Administration.
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Zeeshan Islam
It Hardware Sales & Sourcing | E-Commerce Sales Specialist | | Amazon Va | Fba & Fbm Expert | Amazon Product Hunting & Product Sourcing | Amazon Ppc Manager | Amazon Competition Analysis | Amazon Product Listing ExpertLahore -
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