Melissa Zerbs Email & Phone Number

● Lead a multidisciplinary team of e-learning developers, translators, and specialty artists, driving the creation of innovative and high-quality e-learning modules, simulations, and interactive training ● Oversee the instructional design, content development, and delivery of e-learning experiences, ensuring alignment with adult learning theory, cognitive load principles, and Learning Experience Design (LXD)● Foster a collaborative team environment, providing mentorship, guidance, and support to ensure professional growth and optimal team performance● Implement and refine Agile methodologies to streamline processes and workflows, enhancing productivity and efficiency while balancing project demands with strategic improvements● Collaborate with cross-functional teams, ensuring the integration of content, visuals, and interactive elements follows UI/UX best practices and accessibility standards (WCAG 2.0) to enhance learner engagement ● Utilize AI-generated voices to enhance narration in e-learning modules, ensuring consistent, high-quality audio that aligns with course objectives and learner needs● Stay ahead of industry trends by continuously exploring emerging technologies (e.g. VR/AR, mobile learning, gamification) and best practices, ensuring the department remains at the forefront of educational innovation● Manage project budgets effectively, optimizing resources and ensuring the delivery of high-impact, cost-effective learning solutions within budget constraints

● Developed e-learning experiences of varying build complexities, including immersive simulations, branching scenarios, and interactive courses, incorporating instructional design principles, and leveraging content authoring tools such as Articulate Storyline 360, Rise, and Xyleme● Mentored and coached new e-learning developers during and after onboarding, supporting their professional growth and fostering a culture of continuous improvement ● Balanced roadmap commitments with process improvements to streamline workflows and enhance the department's Agile development processes ● Designed layouts and interactions using UI/UX best practices, mobile-first design principles, and accessibility guidelines to create engaging and intuitive user experiences● Delivered SCORM-compliant courses, ensuring seamless integration with Learning Management Systems (LMS) and accurate tracking of learner progress and completion ● Participated in and led innovation projects contributing to the development of new resources and processes that support efficiency, scalability, and innovation within the department ● Engaged in continuing education opportunities, keeping up with emerging technologies and trends such as microlearning, mobile learning, and gamification to enhance course offerings

● Founded and chaired Digital Learning Team tasked with increasing teachers’ digital learning instruction● Designed and facilitated digital learning professional development for staff of 35-40 in order to meet school’s digital learning goals● Increased staff use of Twitter by 75% by launching “Twitter Chat Parties” to expand professional development participation● Evaluated current levels of digital learning instruction and developed annual Digital Learning Plan and Goals with stakeholder input● Developed technology-rich learning experiences and provided support for novice-level colleagues ● Designed Digital Learning resource website for teachers

Pittsboro, Nc

● Increased Reading EOG test scores by 26%● Led grade-level teams of 4-5 teachers for four years● Participated on School Improvement/Leadership Team for three years● Advised school yearbook club for seven years● Analyzed multiple data points including demographic, discipline, and academic performance for more than 100 students each year to develop actionable independent learning goals● Developed curriculum by selecting appropriate instructional resources and pedagogical methods to create engaging, innovative learning experiences● Piloted and designed Canvas LMS courses during initial district rollout ● Differentiated instruction to facilitate student growth and success● Mentored and coached beginning teachers to ensure their success● Corresponded daily using a wide variety of methods, both written and verbal, to provide feedback for students, parents, and administrators