Melissa Zerbs Email & Phone Number

• Lead a multidisciplinary team of e-learning developers, translators, and specialty artists, driving the creation of innovative and high-quality e-learning modules, simulations, and interactive training
• Oversee the instructional design, content development, and delivery of e-learning experiences, ensuring alignment with adult learning theory, cognitive load principles, and Learning Experience Design (LXD)
• Foster a collaborative team environment, providing mentorship, guidance, and support to ensure professional growth and optimal team performance
• Implement and refine Agile methodologies to streamline processes and workflows, enhancing productivity and efficiency while balancing project demands with strategic improvements
• Collaborate with cross-functional teams, ensuring the integration of content, visuals, and interactive elements follows UI/UX best practices and accessibility standards (WCAG 2.0) to enhance learner engagement
• Utilize AI-generated voices to enhance narration in e-learning modules, ensuring consistent, high-quality audio that aligns with course objectives and learner needs

• Developed e-learning experiences of varying build complexities, including immersive simulations, branching scenarios, and interactive courses, incorporating instructional design principles, and leveraging content.
• Mentored and coached new e-learning developers during and after onboarding, supporting their professional growth and fostering a culture of continuous improvement
• Balanced roadmap commitments with process improvements to streamline workflows and enhance the department's Agile development processes
• Designed layouts and interactions using UI/UX best practices, mobile-first design principles, and accessibility guidelines to create engaging and intuitive user experiences
• Delivered SCORM-compliant courses, ensuring seamless integration with Learning Management Systems (LMS) and accurate tracking of learner progress and completion
• Participated in and led innovation projects contributing to the development of new resources and processes that support efficiency, scalability, and innovation within the department

• Founded and chaired Digital Learning Team tasked with increasing teachers’ digital learning instruction
• Designed and facilitated digital learning professional development for staff of 35-40 in order to meet school’s digital learning goals
• Increased staff use of Twitter by 75% by launching “Twitter Chat Parties” to expand professional development participation
• Evaluated current levels of digital learning instruction and developed annual Digital Learning Plan and Goals with stakeholder input
• Developed technology-rich learning experiences and provided support for novice-level colleagues
• Designed Digital Learning resource website for teachers

Pittsboro, NC

• Increased Reading EOG test scores by 26%
• Led grade-level teams of 4-5 teachers for four years
• Participated on School Improvement/Leadership Team for three years
• Advised school yearbook club for seven years
• Analyzed multiple data points including demographic, discipline, and academic performance for more than 100 students each year to develop actionable independent learning goals
• Developed curriculum by selecting appropriate instructional resources and pedagogical methods to create engaging, innovative learning experiences