Michelle Zerphey Email & Phone Number

Harrisburg, PA, US

Phoenix, AZ

As the Senior Sales Director at Jupiter Research, the leading provider of CCELL® vaporizer cartridges and power supplies for wholesale brands, I drive strategic planning initiatives that anticipate market trends and and capitalize on growth opportunities. With a focus on team leadership, I've cultivated high-performing sales teams to ensure our clients.

Phoenix, Arizona, United States

AZ, NV & Socal

As a seasoned professional overseeing a multi-million-dollar southwestern territory, I specialized in conducting thorough site inspections at diverse customer locations, including high-security environments like ports and mines, where TWIC and MSHA Part 46 clearance and training were imperative. My impact was marked by my ability to lead expansive training.

Phoenix, Arizona Area

I transitioned to Phoenix, AZ, assuming the role of Territory Sales Manager overseeing operations across nine states and managing all international sales efforts. In this capacity, I spearheaded a remarkable 25% increase in sales, generating $1 million in new revenue and setting a company record within the US territory. Additionally, I played a pivotal.

Oversaw a team of 12, including customer service and sales specialists, actively monitoring and evaluating overall performance to ensure high-level customer service, satisfaction, and quality standards. Managed a sales territory, collaborating with representatives to set measurable goals, and demonstrated leadership by providing training on new systems to.

I identified and cultivated key accounts, expanding my existing international customer portfolio. Additionally, I represented Flight Systems Industrial Products at industry conventions and exhibitor showcase events such as M.H.E.D.A and ProMat, enhancing product and company awareness while serving as a bridge to clients. Furthermore, I prepared forecasted.

Managed a portfolio of 20+ clients, driving $5 million in annual revenue. Conducted field audits for operational compliance, aligning with Sarbanes-Oxley and federal regulations. Emphasized high-level customer service, balanced client expectations with profitability goals, identified business development opportunities, expanded services, and led contract.

I provided direct support to an account manager responsible for overseeing $9 million in annual receivables. My responsibilities included analyzing data using various internal systems, creating presentations, and actively participating in customer meetings. Additionally, I played a key role in generating and auditing invoices to ensure the timely payment.

I collaborated on-site at the client's headquarters, seamlessly integrating into their corporate culture while working cross-functionally to provide comprehensive support. Achieved a notable 20% increase in market share for the primary account in the first year, which escalated to 100% by the third year of placement.