Mark Zhao Email & Phone Number

New York, Ny, Us

● Provide business clients with consulting & support on technology/software products, including account setup, submitting forms, and quoting. ● Create 600+ outbound calls monthly in order to drive lead conversion and secure new long-term business clients for LTS.● Exceeded quota by 25% in weekly checks by increasing sales volume with new sign-ups while developing existing accounts through exceptional customer service and product promotion.

Seattle, Washington, United States

● Consistently outperform quota for product sales, upselling vehicles and coverage products at 15% above benchmark.● #1 RSA for customer service for three (3) monthly check-ups in a row in the Pacific Northwest and a “heavy hitter” top 5 for contributing over 25% of surveys for the whole region. ● Increased our branch’s Google Maps rating from 4.3 stars to 4.5 stars, gaining at least 50 5-star ratings myself and also through advising my manager.

● Implemented the entire sales cycle from cold calls/emails/DMs, prospecting, presenting, and closing clients in a marketing agency.○ Generated millions of dollars in revenue for businesses by leading sales efforts.○ Increased customer ratings over 50% by creating effective marketing content to boost customer engagement and sales. ○ Conducted essential marketing research by scanning 1,000’s of customer review keywords, directly resulting in more effective marketing copy and better marketing campaigns.● Helmed the design for product, branding, and marketing for our digital products.○ Developed and executed high-impact, sales-focused content strategies, planning the content schedule, and ensuring seamless implementation to drive significant sales growth.○ Consulted dozens of startup founders on their marketing strategy.