Mohammad Obeidat Email & Phone Number

Irbid, Jordan

- Create and implement social media marketing plans.- Improve page content, keyword relevancy, and branding to achieve search engine optimization goals.- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.- Create, manage and follow up Ads. Campaigns on Social Media using Business Manager.- Customize Ads Campaigns depending on clients goals and current profit.- Create Social Media Designs using Graphic Design Software such as Photoshop and Illustrator.- Create and customize Return Policies and Customer Service Processes depending on Clients Vision and Market needs.- Costing and Pricing for Services.- Create Work Forms such as Work Contracts, KPIs ,Checklists, Quotations and Bylaws depending on Jordanian Work Law.- Create and Audit Account Statements and Budgets.

Amman, Jordan

Inbound Calls, Outbound Calls, and Livechat.Dealing with Customers and provide them with needed information.- Follow Up Processes.- Data Collection, Data Entry and Data Analysis.- Auditing and Reporting.- Use Clients Systems which authorized to be accessed.- Use Support Ticketing Systems and Customer Service Software Such as Zendesk.