Chief Experience Officer
CurrentResponsible for Solutions Architecture, Customer Success, Support, and Professional Services.
Sep 2024 - Present
AeroLeads people directory · profile
Mike Zinne Email & Phone Number
We Help Brands serve their customers through AI
at
Quiq
1 work email found
@outreach.io
4 phones found area 425 and 415
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
We Help Brands serve their customers through AI
Location
Bellevue, Washington, United States
Who is Mike Zinne? Overview
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Quick answer
Mike Zinne is listed as We Help Brands serve their customers through AI at Quiq, based in Bellevue, Washington, United States. AeroLeads shows a work email signal at outreach.io, phone signal with area code 425, 415, and a matched LinkedIn profile for Mike Zinne.
Mike Zinne previously worked as Chief Experience Officer at Quiq and Chief Customer Officer at Outreach. Mike Zinne holds Bachelor, Business Administration/Information Systems from University Of Montana.
Company email context
Email format at Quiq
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{first}.{last}@outreach.io
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AeroLeads found 1 current-domain work email signal for Mike Zinne. Compare company email patterns before reaching out.
Profile bio
About Mike Zinne
Senior Software Executive currently responsible for Professional Services, Support, Training and Customer Success. Experience in building and optimizing of customer delivery teams for Customer Success, Professional Services, Support and Pre-Sales for SaaS companies. Managed teams that sell and deploy to Customer Engagement Organizations throughout the world. Specialties: Managing Profitability and Growth of SaaS OrganizationsCX Applications and ProcessPre-Sales ManagementProfessional ServicesCustomer ExperienceCustomer SuccessTrainingOnboarding Support
Listed skills include Saas, Crm, Professional Services, Integration, and 46 others.
Current workplace
Mike Zinne's current company
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12 roles
Mike Zinne work experience
A career timeline built from the work history available for this profile.
Chief Customer Officer
Dec 2021 - Sep 2024
Svp Customer Success
Responsible for Solutions Consulting, Customer Success, Support, Training and Professional Services.
Nov 2017 - Nov 2021
Vp Of Customer Experience
Responsible for Customer Success, Professional Services, Support and Solutions Consulting for Zendesk. Helping clients simplify the Customer Service Process and delivery fantastic Customer Experience. Serving over 40,000+ clients & 200 million users, our beautifully simple approach enables you to listen, respond, and delight your customers and employees implementing in days and weeks.
Mar 2014 - Nov 2017
Svp Client Success
Member of the Executive Team responsible for the Global Pre-Sales, Account Management, Professional Services and Technical Support teams. Focused on 30% year over year growth of the customer base. Delivering all aspects of the customer lifecycle from pre-sales through on going account management.
May 2013 - Mar 2014
Vp Sales Consulting
Responsible for North America Solutions Consulting group for the Service Automation North America Applications group. Focused on selling CX Applications (RightNow, Siebel, Oracle Knowledge) to large global enterprises. Managed a group over 100 solutions consultants spread throughout North America.
Jan 2012 - Apr 2013
Vp Global Solution Consulting
Responsible for building and optimizing the pre-sales technical groups globally as well as started the customer success management team. Focused on positioning value of solutions in the sales cycle and then monitoring and growing that value through success. Built strategy consulting teams to help support key customers. Was focused on growth based on bookings as well as successful customer renewals.
Sep 1999 - Jan 2012
Sr Director North America Delivery
Responsible for project delivery for all four regions in the United States and Canada. Was responsible for driving a greater then 20% margin and hitting a multi-million dollar services revenue number. Built a large team of consultants and project managers within North America to deliver the solution.
Jan 2006 - Oct 2008
Director Of West Regional Consulting Services
Director of Professional Services responsible for Project Managers, Consultants and Engineers that delivered software implementation and integration services to RightNow Customers. Also worked in the pre-sales cycle to strategize on accounts and scope services with account managers and senior sales executives.
Jan 2004 - Jan 2006
Technical Services Manager
Managed in the Professional Services Organization responsible for Project Managers and Engineers that delivered integration and customization projects for RightNow Technologies customers in an On Demand environment. Also participated in the sales cycle to scope integration and customizations to the RightNow Application.
Jan 2001 - Jan 2004
Project Manager And Consulting
Performed Project Managment and Consulting services for On Demand CRM company.
Sep 1999 - Jan 2001
Is Manager
Managed Systems for 55 computerized routing sites throughout the US and Canada.
Jan 1998 - Sep 1999
1 education record
Mike Zinne education
-
University Of Montana
FAQ
Frequently asked questions about Mike Zinne
Quick answers generated from the profile data available on this page.
What company does Mike Zinne work for?
Mike Zinne works for Quiq.
What is Mike Zinne's role at Quiq?
Mike Zinne is listed as We Help Brands serve their customers through AI at Quiq.
What is Mike Zinne's email address?
AeroLeads has found 1 work email signal at @outreach.io for Mike Zinne at Quiq.
What is Mike Zinne's phone number?
AeroLeads has found 4 phone signal(s) with area code 425, 415 for Mike Zinne at Quiq.
Where is Mike Zinne based?
Mike Zinne is based in Bellevue, Washington, United States while working with Quiq.
What companies has Mike Zinne worked for?
Mike Zinne has worked for Quiq, Outreach, Zendesk, Kyriba Corporation, and Oracle.
How can I contact Mike Zinne?
You can use AeroLeads to view verified contact signals for Mike Zinne at Quiq, including work email, phone, and LinkedIn data when available.
What schools did Mike Zinne attend?
Mike Zinne holds Bachelor, Business Administration/Information Systems from University Of Montana.
What skills is Mike Zinne known for?
Mike Zinne is listed with skills including Saas, Crm, Professional Services, Integration, Enterprise Software, Pre Sales, Cloud Computing, and Consulting.
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