Introduced new customers to the business, ensuring tailored solutions that best fit their needs.Managed accounts with a strong service focus, ensuring regular contact and quarterly reviews.Generated meetings through proactive business development activities and networking.Collaborated with Telecoms account managers to explore cross-selling opportunities for IT products and services.Liaised with the technical team to ensure all proposals were technically sound and aligned with customer requirements.Managed the sales pipeline, ensuring timely follow-ups and closing deals efficiently.Acted as a point of contact during deployment, coordinating with internal teams for smooth project rollouts and positive customer onboarding experiences.Promoted cross-selling across the product portfolio, including business mobile, telephony, and connectivity solutions.Maintained up-to-date product knowledge and utilized the company CRM effectively.Worked within company values, ensuring a positive customer experience and fostering a team player mentality.