Responsible for the complete life cycle management of Postal Mailing Software Portfolio in the Americas and managed onshore and offshore team.Responsible for crafting and executing corporate software strategy plan and roadmap.Performed market research and author customer and product requirements to support product vision and roadmap for targeted product releases and ongoing revisions to meet the changing needs.Owned relationships with key opinion leaders in crafting new product and feature designs.Analyzed and developed product requirements and developed software Solution premised based with web-based components to meet the functional needs.Lead cross functional team in product development, testing and validation, risk assessment, and optimized production efficiency.Collaborated with cross-functional teams to build software architectures to resolve complex business problems and priorities with software development team, assessing tradeoffs between scope and schedule.Managed all aspects of product socialization, user acceptance testing, and release planning.Collaborated and authored software release documentation (e.g., User's Guides and Help systems).Improved software quality and reduced defects by process improvement identifying the root cause and by introducing standardized tools, processes and methodologies.Recruited and mentored software engineering team members. Established specialized training environment for new hires in regards to software.

Worked in CMA Systems FZ LLC (Now Infosys) Globally integrated delivery organisation of +350 IT professionals from 18 countries based in UAE, France & India. Reporting to the BA Team ManagerCoordinate with Head Office CMA CGM (France) for business requirement gathering Analyze requirements, conduct feasibility study, functional impacts analysis, gap analysis and effort hours estimation Formalize business requirements into functional specifications for technical teams. Coordination and debriefing Architecture, Development and Testing Teams Validate the Test plans; define, execute and evaluate the acceptance tests. Perform functional trainings to architecture, development and testing teams as and when required. Coordinating multi lingual teams and time zones (UAE - FRANCE - INDIA)Conducted feasibility studies and wrote functional specifications for the enhancements. Performed Internal Audit as part of the quarterly objective.Tools used- PL/SQL Developer, MS Visio, MS Office

Implemented new UI designs within the Business Operating Model.Coordinated planning meetings, analysis development, test inspections, and other project meetings throughout product life cycle.Writing Business Requirement Specifications and assisted in the preparation of Test plans.

Oversee the Project Management, Quality Assurance and Business Analysts teamLed multiple web and mobile app development projects simultaneously Monitor progress against plan, identifying problems, issues and risks.

Plan and pro-actively manage projects and project phases through entire project lifecycle.Lead multiple custom software development projects simultaneously Implement project execution and deliverance based on Agile MethodologyMonitor progress against plan, identifying problems, issues and risks.Business Analysis & Quality Assurance ActivitiesUnderstanding the business issues and data challenges of client's organization and industry.Prepare Scope of Work, project schedules, process flows and related documentation.Develops functional and system design specifications for clients and developer engagementsOversee Quality Assurance (QA) team for Test Case preparation, GUI Testing and Functional Testing.

Responsible to help manage and coordinate with all resources & clientsEnsure Operations execution meets Company standards and customer expectations.Performed training and briefing session for project planning and deliveryQA Activity for user acceptance and black box testing