- Supports the success of an assigned team of salespeople, including Account Managers, and Business Development Sales Representatives.- Meets assigned targets for profitable sales growth in assigned product lines.- Provides coaching and professional development to team-member sales associates in order to enhance their product knowledge and sales skills.-Lead demand-generating marketing activities in the - assigned market for the assigned product specialty.- Establish productive, professional relationships with key personnel in assigned customer accounts.- Coordinate the customer involvement of other company personnel when needed, including support resources, team members, and management.- Maintains high customer satisfaction ratings that meet company standards.

Supports the success of an assigned team of salespeople, including Account Managers, and Business Development Sales Representatives.Meets assigned targets for profitable sales growth in assigned product lines.Provides coaching and professional development to team-member sales associates in order to enhance their product knowledge and sales skills.Lead demand-generating marketing activities in the assigned market for the assigned product specialty.Establish productive, professional relationships with key personnel in assigned customer accounts.Coordinate the customer involvement of other company personnel when needed, including support resources, team members, and managementMaintains high customer satisfaction ratings that meet company standards.

1) Work closely with On-field Pre-sales for the proposed solution to the end user 2) Advice and provides the correct Bill of material of the proposed solution.3) Make a conference or call for product related either for updates or solving proposed products solution4) Responsible for solution configuration, while meeting configuration responsiveness and accuracy5) Assist with the early adoption of new product technologies by including solution components within configurations whenever applicable6) Communicate impact and performance characteristics of configuration to field sales7) Work with field sales personnel to proactively identify issues, develop recommendations and implement solutions to increase field sales productivity8) Maintain technical competence and awareness of market developments9) Proactively communicate with field sales to uncover changing business needs, opportunities or issues of concern.10) Provide job related training to new hires11) Assume the role of Country/Regional Team Lead in specific situations

Take a role as Pre-Sales Engineer in assisting Sales Team : • Technical Proposals, Solution Diagram,Solution Architecture, Slides Presentation, and project timeline• Comply Storage Technology Specification with Tender / Project requirement• Prepare and assists with project timeline. • Details Product Technology Presentation.• Implementation and configuration involving :-o EMC Isilon NFS, SMB, IP ADDRESS, Integrate AD, POOL (Networks and Shares), POOL (Moves data from Production to Archive), Migration, Replicationo MXF Server Integrate Database, Prepare Master and Client Server connection, Network and Port Status, Integrade AD (ACL), replication• Provides storage capacity / performance calculation to Sales for RFQ• Provides training to the customers environment.• Certified Engineer for EMC Isilon : o EMC Certified Isilon Solutions Specialist Exam for Implementation Engineer (EMCIE)o EMC Certified Information Storage Associate Version 2 (EMCISA)o EMC Certified SE Accreditation : Scale-out NAS 2014o EMC Certified Technology Architect, Isilon Solutions Specialist Version 1.0 (EMCTA)o EMC Isilon Certified Storage Professional (ICSP)o EMC Isilon Certified Integration Engineer (ICIE)• Customers : Murphy Oil, Cari Gali, Petronas Researh, Malaysia Genome Institute, University Malaysia Pahang, University Kebangsaan Malaysia, ACGT (a Genting Company), Tonton.com.my (Media Prima), RTM.

Troubleshoot, and analyze root cause on software and hardware issue : o Root Cause analysis on issues related to Backup application (Commvault)o Installation and Configuration of backup application such and storage system. (Commserve, Media Agent, iDataAgent, Application Agent, iSCSI, SCSI, SAS, FC, Pool, Raid Group) o Involve in tender specs compliance. Filled with Commvault and storage specification to meet tender compliance requirement. o Return and request hardware from US to replace faulty part items. o Configure connection of hardware to the server either using iSCSI, SCSI, and FC. (windows and linux based)o Support through phone and email.o client onsite support based on on-call basisCurrent some of the clients :=o Bank Negara (Cyberjaya, KL and Shah Alam)o JPA (Cyberjaya and Putrajaya)o Inceif o Plus Persadao Kementerian Luar Negeri (Putrajaya)o POS Malaysiao Bank Muamalat o Mindefo UMK (university Malaysia Kelantan)o UMP ( University Malaysia Pahang)o Petronas