Nolan Johnson Email & Phone Number
@medel.com
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Who is Nolan Johnson? Overview
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Nolan Johnson is listed as Engagement Manager at MED-EL, a with 1253 employees, based in St Louis, Missouri, United States. AeroLeads shows a work email signal at medel.com and a matched LinkedIn profile for Nolan Johnson.
Nolan Johnson previously worked as Consumer Engagement Manager at Med-El and Implementation Manager at Onsolve. Nolan Johnson holds Bachelor Of Science - Bs, Deaf Education from Texas Christian University.
Email format at MED-EL
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About Nolan Johnson
As a Consumer Engagement Manager at MED-EL, I leverage my MS in Speech-Language Pathology and my skills in sales and customer success to create and execute strategies that enhance the customer journey and satisfaction for cochlear implant users and healthcare providers. I work with a cross-functional team of audiologists, marketers, and trainers to deliver high-quality products and services that meet the needs and expectations of our customers. I also collaborate with external partners, such as clinicians, surgeons, educators, and advocacy groups, to promote awareness and education about hearing loss and cochlear implants. Prior to joining MED-EL, I was a Customer Journey Specialist at OnSolve, where I implemented software solutions that improved communication and crisis management for various organizations. I also have over a year of experience as a Business Analyst at WellMed Medical Management, where I managed projects that improved prior authorization processes and patient outcomes. I am passionate about using my knowledge and skills to help people with hearing loss achieve their full potential and live better lives.
Listed skills include Customer Experience, Deaf Education, Class Iii Medical Devices, Stakeholder Management, and 47 others.
Nolan Johnson's current company
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Nolan Johnson work experience
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Consumer Engagement Manager
Implementation Manager
Business Analyst - Utilization Management
WellMed is a network of doctors, specialists, and other medical professionals that specialize in providing care for 800,000+ Medicare patients with over 16,000 doctors’ offices in Texas, New Mexico, and Florida.Managed projects for several programs within the Prior Authorization department, including Short Stay, Home Health, Cardiology, Radiology, and Patient/Provider Correspondence. Projects were geared towards improving patient/provider experiences, automating prior authorization processes, and complying with CMS guidelines. Captured prior authorization trends, key metrics, project updates, program risks, and mitigation strategies that I analyzed and shared with stakeholders.
Care Navigator
Cochlear designs and manufactures implantable hearing devices that restore hearing. My team was eliminated because of the economic downturn caused by COVID-19. Part of an internal startup to research and redesign the customer experience at Cochlear. Utilized design thinking and agile methodology to collect Voice of the Customer and rapidly design, implement, and test a portfolio of innovative initiatives throughout the customer journey. Executed all customer-facing initiatives and provided my team with customer insights to guide iterative improvements.
Project Manager
With 2 warehouses in Missouri and Mississippi, Delta Blues distributes supplies to coffee shops throughout the Midwest and Southeast. Led initiative to start, grow, and manage a wholesale company for coffee shops in the Midwest region. Oversaw day-to-day operations including procurement, inventory management, customer service, inbound & outbound logistics, marketing, and sales. Captured 30% market share and maintained 100% customer retention.
Project Coordinator
Managed project to redesign the catering program at Deer Creek Coffee. Responsible for delivering improved internal processes and increasing catering revenue by 400% and customer satisfaction by 30% across 2 locations.
Colleagues at MED-EL
Other employees you can reach at medel.com. View company contacts for 1253 employees →
Jana Zgheib
Colleague at Med-ElDubai, United Arab Emirates
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Thilo Spenger
Colleague at Med-ElLandeck, Tyrol, Austria
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David Arbinger
Colleague at Med-ElInnsbruck, Tyrol, Austria
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Pavel Mistrik
Colleague at Med-ElGreater Innsbruck, Austria
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Cindy Miller
Colleague at Med-ElKenosha, Wisconsin, United States
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Julio César Rocha
Colleague at Med-ElSão Paulo, Brazil
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Alexandra Roslo
Colleague at Med-ElKlagenfurt-Villach Area, Austria
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Mohamed Alaa
Colleague at Med-ElDubai, United Arab Emirates
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Silvia Larcher
Colleague at Med-ElInnsbruck, Tyrol, Austria
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Joel Holloway
Colleague at Med-ElRaleigh-Durham-Chapel Hill Area, United States
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Nolan Johnson education
Bachelor Of Science - Bs, Deaf Education
Master Of Science - Ms, Speech-Language Pathology
Frequently asked questions about Nolan Johnson
Quick answers generated from the profile data available on this page.
What company does Nolan Johnson work for?
Nolan Johnson works for MED-EL.
What is Nolan Johnson's role at MED-EL?
Nolan Johnson is listed as Engagement Manager at MED-EL.
What is Nolan Johnson's email address?
AeroLeads has found 1 work email signal at @medel.com for Nolan Johnson at MED-EL.
Where is Nolan Johnson based?
Nolan Johnson is based in St Louis, Missouri, United States while working with MED-EL.
What companies has Nolan Johnson worked for?
Nolan Johnson has worked for Med-El, Onsolve, Wellmed Medical Management, Cochlear, and Java Moe'S Coffee Company.
Who are Nolan Johnson's colleagues at MED-EL?
Nolan Johnson's colleagues at MED-EL include Jana Zgheib, Thilo Spenger, David Arbinger, Pavel Mistrik, and Cindy Miller.
How can I contact Nolan Johnson?
You can use AeroLeads to view verified contact signals for Nolan Johnson at MED-EL, including work email, phone, and LinkedIn data when available.
What schools did Nolan Johnson attend?
Nolan Johnson holds Bachelor Of Science - Bs, Deaf Education from Texas Christian University.
What skills is Nolan Johnson known for?
Nolan Johnson is listed with skills including Customer Experience, Deaf Education, Class Iii Medical Devices, Stakeholder Management, Sharepoint, Certified Associate In Project Management, Salesforce.Com, and Customer Success.
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