Badrinath Nookala Email & Phone Number

Andhra Pradesh, India

Responsibilites:- Playing a key role in larger Transformational Programs implementing Celonis to ensure the optimal solution to tackle the customer’s pain points- Using Celonis technology to identify process inefficiencies and understand the root causes and always in close collaboration with the customer- Conducting value creation workshops and align measures to improve process inefficiencies- Quantifying the business and financial potential and present the findings to the management- Set the foundation of the path to value to make the long-term customer success journey happen- Supporting Business Development activities through my Process Mining SME as part of client workshops, marketing events and RfP responses.Recent engagements:- Leveraged the Object Centric Process Mining Celonis model to analyze a Fortune 15 US health care giant’s Contracts, Charge backs, P2P processes using data from multi systems, Identified the shortcoming and dependencies of different departments, which provided huge value identification and process streamline opportunities.- Analyzed a Fortune 200 US retail companies Inventory Stores and Order Entry processes using data from disparate systems using OCPM to delivered use cases and created data visualization dashboards that highlighted inefficiencies within their process.- Identified multiple value levers across Order management and Case/Dispute management processes for a leading Swiss-American pharmaceutical and medical device company which has a huge value realization opportunity.- Analyzed and Identified the opportunities for process improvement over their resolution processes across multiple exceptions for a largest American energy company, with improvement areas across Tolerance optimizations, workforce productivity and Intelligence automation in their Meter to Cash process.

Data Analysis & Findings:- Found out that 39% of the cases were invalid and efforts were being wasted in processing them- Leadership are spending 15 hours/week in allotting the cases, some cases were waiting entire day for being allotted- cases which took 4 days more than expected 16% were involving client's processing and 12% were due to approval delay- Most of the cases were manually reviewed which is a repetitive process and can be automated- It is taking 2 days to close the invalid cases which is effecting the POTStrategy Formulation & Improvement opportunities:- Building an Machine Learning algorithm to remove invalid cases before being allotted to employee- Automating the allocation based on business logic such as experience and expertise of the resource in real time instead of once per day- Using an RPA bot to review the cases which is repetitive and done manually at present- Providing standard protocol for client resolutions may reduce delay in client processing casesReport Generation & Troubleshooting:- Created Client readout pertaining the information of key findings, observations and improvement strategies- Made User guide and developer guide which contains information of the application and expressions used- Resolving issues pertaining to dashboards and overseeing the quality assurance of the dashboards & expressions

Hyderabad, Telangana, India

Achievements/Tasks- Implemented a gamification strategy to improve the traction to the platform and achieved 300% live users growth in the span of 3 months.- Introduced Campus ambassador initiative for better understanding of target audience and to keep the campuses in loop with the platform.- Facebook ads and various other marketing strategies were designed and implemented during my span of internship to target right audience.- Managed the Y Combinator portal by, Attending weekly sessions(Talking to other startups through video conference), updating weekly updates and presenting valuable insights like KPI'S, MVP e.t.c., that I learnt from sessions for our startup to grow.

Vishakhapatnam Area, India

Master Of Science - Ms, Data Science

Post Graduate Diploma, Data Science, 3.94/4

- Specialization in Deep Learning - Excelled in data science, Math/Statistics, SQL, Machine Learning (ML) coursework making place.

Bachelor Of Technology, Mechatronics, Robotics, And Automation Engineering, 7.4/10

Activities and Societies: IE Mechatronics Tech Tatva - Mechatron Revels - kalakrityMinor Specialisation in Digital marketing.