N. C. "Kabir" Email and Phone Number

Handling the direct Walkin as well as indirect Walkin through brokerResponsible for closing the deal and helping in generating business revenue.Helping client in Resale their property. Looking after the complete possession process of a residential project in Kandivali West.Timely intimation to customers on possession and smooth completion of process. Planned WOW moments during Possession/Handover as it’s an important stage in the customer life. Acting as an escalation point for client meetings for issues and concerns beyond the operations team before and after Possession/Handover.Looking after the complete handover and documentation process. Handling customer communication through email, telephone and walk-in. Looking after the Resale process of existing clients. Coordinating with the channel partners to Resale the flats. Inter department coordination for clearing the documents and accomplishing client requirements.Doing inspection of the flat before its readiness and Possession/Handover. Doing follow up with the Projects team regarding the SNAG fixing. Attended to all customer-related queries/complaints/suggestions.Responsible for closing the customer queries timely. Posting the unit requirements on different properties web portals to get more buyers through their enquiry.

 Handled the biggest township 1000 Acre with 8 residential and commercial projects (Villas, Plots, Independent Floors, Apartments, Commercial Shops and Offices). Responsible to increase the Sales at Site Office. Handling Walk-in Clients to close the deal Handing Clients coming with Channel Partners to close the deal. Managing the Referral and Loyalty Programme.  Managing the entire site and staff (Sales) allocated at the site Achieving sales targets, team handling and driving Sales. Coordinating with Sales Head and works for operations related issues on day to day basis. Site visits along with live demos to make the client understand the need of our products and usage. Managing the payments with the help of collection executive from Builders/Developers. Ensuring timely billing of all sale transactions and accurate collection Deciding strategies to enhance the sales, new product to be introduced. Planning for the budgeting, marketing and coordinating and other initiatives to develop new leads and increase sales for office. Managing & driving channel partner team to add more channel partners in their network. Translating the sales plans to the sales agents in line with the business unit strategy. Giving training about Competitive Brand evaluation and Competitor analysis. Ensuring the achievement of maximum revenue targets through mandated and non-mandated sales in the residential segment in the zone/territory. Training and evaluating the performance of the team (10 to 15 employees). Attending all direct enquiries at site office, Re-Sale Process, Feedback calls to clients.  Site Office Coordination, Project update coordination between client and project team. E-mail Queries, Escalations, Walk-in Client Handling, Replying Email with-in TAT, Sharing the actual reports to the HODs

 Handled the 40 Acre Township with 3 residential projects. Responsible to increase the Sales at Site Office. Handling Walk-in Clients to close the deal Handing Clients coming with Channel Partners to close the deal. Managing the Referral and Loyalty Programme.  Managing the entire site and staff (Sales) allocated at the site Achieving sales targets, team handling and driving Sales. Coordinating with Sales Head and works for operations related issues on day to day basis. Site visits along with live demos to make the client understand the need of our products and usage. Managing the payments with the help of collection executive from Builders/Developers. Ensuring timely billing of all sale transactions and accurate collection Deciding strategies to enhance the sales, new product to be introduced. Planning for the budgeting, marketing and coordinating and other initiatives to develop new leads and increase sales for office. Managing & driving channel partner team to add more channel partners in their network. Translating the sales plans to the sales agents in line with the business unit strategy. Giving training about Competitive Brand evaluation and Competitor analysis. Ensuring the achievement of maximum revenue targets through mandated and non-mandated sales in the residential segment in the zone/territory. Training and evaluating the performance of the team (10 to 15 employees). Attending all direct enquiries at site office, Re-Sale Process, Feedback calls to clients.  Site Office Coordination, Project update coordination between client and project team. E-mail Queries, Escalations, Walk-in Client Handling, Replying Email with-in TAT, Sharing the actual reports to the HODs

 Responsible to increase the Sales at Site Office. Handling Walk-in Clients to close the deal Handing Clients coming with Channel Partners to close the deal. Managing the Referral and Loyalty Programme.  Managing the entire site and staff (Sales) allocated at the site Achieving sales targets, team handling and driving Sales. Coordinating with Sales Head and works for operations related issues on day to day basis. Site visits along with live demos to make the client understand the need of our products and usage. Managing the payments with the help of collection executive from Builders/Developers. Ensuring timely billing of all sale transactions and accurate collection Deciding strategies to enhance the sales, new product to be introduced. Planning for the budgeting, marketing and coordinating and other initiatives to develop new leads and increase sales for office. Managing & driving channel partner team to add more channel partners in their network. Translating the sales plans to the sales agents in line with the business unit strategy. Giving training about Competitive Brand evaluation and Competitor analysis. Ensuring the achievement of maximum revenue targets through mandated and non-mandated sales in the residential segment in the zone/territory. Training and evaluating the performance of the team (10 to 15 employees). Attending all direct enquiries at site office, Re-Sale Process, Feedback calls to clients.  Site Office Coordination, Project update coordination between client and project team. E-mail Queries, Escalations, Walk-in Client Handling, Replying Email with-in TAT, Sharing the actual reports to the HODs

 Handled the biggest Township (1000 Acre) in Gurgaon with 17 residential and commercial projects (Signature Villas, Plots, Independent Floors, Apartments, Commercial Shops and Offices). Responsible to increase the Sales at Site Office. Handling Walk-in Clients to close the deal Handing Clients coming with Channel Partners to close the deal. Managing the Referral and Loyalty Programme.  Managing the entire site and staff (Sales) allocated at the site Achieving sales targets, team handling and driving Sales. Coordinating with Sales Head and works for operations related issues on day to day basis. Site visits along with live demos to make the client understand the need of our products and usage. Managing the payments with the help of collection executive from Builders/Developers. Ensuring timely billing of all sale transactions and accurate collection Deciding strategies to enhance the sales, new product to be introduced. Planning for the budgeting, marketing and coordinating and other initiatives to develop new leads and increase sales for office. Managing & driving channel partner team to add more channel partners in their network. Translating the sales plans to the sales agents in line with the business unit strategy. Giving training about Competitive Brand evaluation and Competitor analysis. Ensuring the achievement of maximum revenue targets through mandated and non-mandated sales in the residential segment in the zone/territory. Training and evaluating the performance of the team (10 to 15 employees). Attending all direct enquiries at site office, Re-Sale Process, Feedback calls to clients.  Site Office Coordination, Project update coordination between client and project team. E-mail Queries, Escalations, Walk-in Client Handling, Replying Email with-in TAT, Sharing the actual reports to the HODs

KRA IN Retail Operations: Tracking fast movers as well as record slow movers in each category and walk-in.  Hourly sales. Floor Allocation, Briefing with the customer Service Associates and hitting the targets.  Visual Merchandising ensuring merchandise is stacked properly for customers at all time as per VM worked involved.  Window display talking with category and make store display according to the themes every week.  Stock-Replenishment, Conversion, Developing sales plants to achieve the targets. Communicating the plan and targets to the sales staff.  Monitoring to the targets. Customer management, ensuring an excellent shopping experience for the customer.  Seeking feedback actively. Monitoring and cutting down on store expenses, preventing storage/pilferage, manpower handling.  Setting weekly off roster, scheduling breaks, Ensuring manpower availability on the floor at all times. To ensuring sales staffs are trained in basic product knowledge, Reviews of performance of staffs continuously and help on the weak areas, New product information communicating to all trainees, motivating the team & focusing on achieving targets, identifying developmental needs of juniors, Etc.Marketing for Store Sales & Mall Coordination  Coordination through HO offices for marketing events and tie-ups with Mall to increase the sale and awareness. Responsible for PR, Business Development, Competition Mapping. Looking after in-store activities, events, brand presence, branding, GV Sales. Market survey, mapping, & enhancement of market share through brand awareness amongst customers, events, and partnering.Operations Management  Preparing daily, weekly & monthly checklists for the Store & ensuring that all operations are executed as per the checklists including ordering, expiry/defective items check at the store, store cleaning – floor, handling promotional activities.

KRA IN Retail Operations: Tracking fast movers as well as record slow movers in each category and walk-in.  Hourly sales. Floor Allocation, Briefing with the customer Service Associates and hitting the targets.  Visual Merchandising ensuring merchandise is stacked properly for customers at all time as per VM worked involved.  Window display talking with category and make store display according to the themes every week.  Stock-Replenishment, Conversion, Developing sales plants to achieve the targets. Communicating the plan and targets to the sales staff.  Monitoring to the targets. Customer management, ensuring an excellent shopping experience for the customer.  Seeking feedback actively. Monitoring and cutting down on store expenses, preventing storage/pilferage, manpower handling.  Setting weekly off roster, scheduling breaks, Ensuring manpower availability on the floor at all times. To ensuring sales staffs are trained in basic product knowledge, Reviews of performance of staffs continuously and help on the weak areas, New product information communicating to all trainees, motivating the team & focusing on achieving targets, identifying developmental needs of juniors, Etc.Marketing for Store Sales & Mall Coordination  Coordination through HO offices for marketing events and tie-ups with Mall to increase the sale and awareness. Responsible for PR, Business Development, Competition Mapping. Looking after in-store activities, events, brand presence, branding, GV Sales. Market survey, mapping, & enhancement of market share through brand awareness amongst customers, events, and partnering.Operations Management  Preparing daily, weekly & monthly checklists for the Store & ensuring that all operations are executed as per the checklists including ordering, expiry/defective items check at the store, store cleaning – floor, handling promotional activities.

KRA IN Retail Operations: Tracking fast movers as well as record slow movers in each category and walk-in.  Hourly sales. Floor Allocation, Briefing with the customer Service Associates and hitting the targets.  Visual Merchandising ensuring merchandise is stacked properly for customers at all time as per VM worked involved.  Window display talking with category and make store display according to the themes every week.  Stock-Replenishment, Conversion, Developing sales plants to achieve the targets. Communicating the plan and targets to the sales staff.  Monitoring to the targets. Customer management, ensuring an excellent shopping experience for the customer.  Seeking feedback actively. Monitoring and cutting down on store expenses, preventing storage/pilferage, manpower handling.  Setting weekly off roster, scheduling breaks, Ensuring manpower availability on the floor at all times. To ensuring sales staffs are trained in basic product knowledge, Reviews of performance of staffs continuously and help on the weak areas, New product information communicating to all trainees, motivating the team & focusing on achieving targets, identifying developmental needs of juniors, Etc.Marketing for Store Sales & Mall Coordination  Coordination through HO offices for marketing events and tie-ups with Mall to increase the sale and awareness. Responsible for PR, Business Development, Competition Mapping. Looking after in-store activities, events, brand presence, branding, GV Sales. Market survey, mapping, & enhancement of market share through brand awareness amongst customers, events, and partnering.Operations Management  Preparing daily, weekly & monthly checklists for the Store & ensuring that all operations are executed as per the checklists including ordering, expiry/defective items check at the store, store cleaning – floor, handling promotional activities.

KRA IN Retail Operations: Tracking fast movers as well as record slow movers in each category and walk-in.  Hourly sales. Floor Allocation, Briefing with the customer Service Associates and hitting the targets.  Visual Merchandising ensuring merchandise is stacked properly for customers at all time as per VM worked involved.  Window display talking with category and make store display according to the themes every week.  Stock-Replenishment, Conversion, Developing sales plants to achieve the targets. Communicating the plan and targets to the sales staff.  Monitoring to the targets. Customer management, ensuring an excellent shopping experience for the customer.  Seeking feedback actively. Monitoring and cutting down on store expenses, preventing storage/pilferage, manpower handling.  Setting weekly off roster, scheduling breaks, Ensuring manpower availability on the floor at all times. To ensuring sales staffs are trained in basic product knowledge, Reviews of performance of staffs continuously and help on the weak areas, New product information communicating to all trainees, motivating the team & focusing on achieving targets, identifying developmental needs of juniors, Etc.Marketing for Store Sales & Mall Coordination  Coordination through HO offices for marketing events and tie-ups with Mall to increase the sale and awareness. Responsible for PR, Business Development, Competition Mapping. Looking after in-store activities, events, brand presence, branding, GV Sales. Market survey, mapping, & enhancement of market share through brand awareness amongst customers, events, and partnering.Operations Management  Preparing daily, weekly & monthly checklists for the Store & ensuring that all operations are executed as per the checklists including ordering, expiry/defective items check at the store, store cleaning – floor, handling promotional activities.