Undertook Dukes Project.

I served as a Cluster Manager at Lightning Logistics, overseeing operations for major clients such as Big Basket, Amazon, and Flipkart. I was proactive in addressing client issues, leading prompt resolutions with the team. I also motivated team leads to maintain a daily workforce presence of 85-90%. Additionally, I maintained close communication with the accounts team to ensure timely rider payouts. Weekly reviews of Tele-callers, Team leads, and Operation executives allowed me to address challenges promptly, ensuring the company's stability and fulfillment of client commitments.

In this role, I conducted regular meetings with my team and collaborated closely with clients to ensure seamless operations. My responsibilities included monitoring daily revenue, evaluating the performance of team leads and operations executives, and implementing strategies to consistently improve daily revenues by 5k-10k. I was proactive in addressing client issues, leading prompt resolutions with the team.

Commencing my journey in 2019 as a Team Lead, I use to make sure riders get login on the right time. Setting reliable targets for the riders to achieve everyday targets.

Started my career as Sales excutive, where I use to go and assist customers by Probing them to buy the vehicle.

Managing product assembly and insulation in a systematic manner, I oversee the process in stages, ensuring efficient stock placement and replenishment.