Nikki Alfaro Email & Phone Number

Las Vegas, Nevada Area

Las Vegas, Nevada, United States

Since 1954, Opportunity Village has been dedicated to helping people with disabilities find the very best version of themselves. Through workforce development, community employment, day services, inclusive housing, arts and social recreation, they are able to find new friends, realize future career paths, seek independence and community integration, and unleash creative passions. Opportunity Village thrives with the funding from our social enterprises, signature events and the generous philanthropy of our donors and community partners. Together, we are successfully empowering, employing, and serving people with disabilities – positively impacting lives.

Las Vegas, Nevada Area

Las Vegas, Nevada Area

•Developing Content Strategy for clients’ social media accounts•Managing clients’ social media accounts•Assisting in clients’ Public Relations by drafting and pitching press releases, drafting and sending media alerts to local media stations and monitoring media exposure•Assisting in Direct Marketing by drafting and sending out newsletters

Las Vegas, Nv

•Assisting in protecting the brand through social media and marketing•Developing seasonal marketing campaigns•Providing first hand information and insider details to keep corporate up-to-date on the state of the restaurant•Tracking the analytics for the restaurants’ online customer reviews using New Brand Analytics

•Knowledgeable in beverage product inventory in order to maximize sales•Experienced in working banquet parties and restaurant buyouts•Utilized MICROS to order, track and organize food and beverage sales, credit/debit card, and room charge transactions•Anticipated guests’ needs in order to provide exception customer experience

Las Vegas, Nevada Area

•Acted as an “anchor” to the restaurant in equalizing the traffic of the customers for the service staff•Implemented strong communication skills to attract walk-in customers and sustaining an organized work environment•Created an outstanding dining experience with exceptional customer service and a positive attitude•Utilized “Open Table” in order to create, track and organize reservations

Las Vegas, Nevada Area

•Assisted coordinators on projects, preparation for meetings and public events for clientele•Created social media posts for clientele on Facebook and Twitter with experience using Hootsuite•Clipped articles and press releases for clientele daily•Assisted in writing press releases for clientele, utilizing AP style

Greater Los Angeles Area

•Developed various marketing skills to sell M.S.E. Extraction devices to companies such as Agilent Technologies and Waters Corporation•Shadowed the company’s president to see how a manufacturing company operates•Contracted website designers for the reconstruction of the company website•Assisted in creating a product brochure to market to different investors•Involved in the production, distributing and selling process of the company

Las Vegas, Nevada Area

•Used strong communication skills daily with management, staff and guests of the hotel•Booked and sold cabanas and daybeds using the reservation system, “Open Table”•Completed tasks in an efficient, timely manner•Ensured quality customer service to all guests•Developed a working relationship with the executive casino hosts and Marketing Department•Solved problems under stressful working conditions

Las Vegas, Nevada Area

Casino: Red Rock Station Casino Resort and SpaLifeguard:•Monitored guests and staff to ensure all safety protocols were being met•Prevented unsafe conditions for guests and staff by keeping the pool deck clean•Used customer service skills to greet guests and assist them in meeting their needs•Hosted the guests that purchased daybedsHostess at the fine dining restaurant, Hachi:•Used the reservation system, “Respak”, in order to input guest reservations and monitor the flow of customers in and out of the restaurant•Used customer service skills to satisfy the guests •Used constant communication with management, servers and the kitchen to ensure success for the restaurant •Communicated daily with executive hosts when their clients would dine in