Continuously monitor intrusion detection systems to identify and respond to potential threats.Create detailed technical reports on security incidents and events for management review. Apply security patches and updates to Linux/UNIX and Windows operating systems. Utilize network security analysis tools such as Snort, TCPDUMP, and Wireshark for incident investigation. Configure Access Control Lists (ACLs) and manage firewall and router settings to enhance security. Collaborate with the Identity and Access Management (IAM) team on policy development and enforcement. Conduct thorough security incident analysis and facilitate change management processes. Perform real-time security monitoring using Oracle BI and Splunk to detect anomalies. Provide detailed log, network, malware, and device analysis with actionable remediation recommendations. Assist clients in strengthening their security posture through proactive recommendations and best practices.

Implemented proactive security measures and best practices to enhance the overall security framework and reduce potential vulnerabilities.Participated in security training and awareness programs to educate team members on emerging threats and the importance of adhering to security protocols. Continuously monitored over 200 intrusion detection systems, identifying and responding to 50+ potentialsecurity threats weekly. Created detailed technical reports for management on 30+ security incidents, enhancing response strategies and reducing incident response time by 20%. Developed and documented comprehensive technical reports on security incidents to inform management and guide strategic decisions. Applied security patches and updates to Linux/UNIX and Windows operating systems, ensuring adherence to best practices and compliance requirements. Utilized advanced network security analysis tools, including Snort, TCPDUMP, and Wireshark, to investigate and mitigate security incidents effectively. Configured and maintained Access Control Lists (ACLs) and firewall settings, enhancing security protocols for critical applications and systems. Collaborated with the Identity and Access Management (IAM) team to develop and enforce security policies, improving overall access control measures. Conducted security incident analysis and facilitated change management processes to strengthen the organization's security posture. Applied security patches and updates to 100+ Linux/UNIX and Windows operating systems, ensuring compliance with security standards and reducing vulnerabilities.

Collaborated with a team of analysts to effectively communicate with senior executives, utilizing excellent verbal and written communication skills. Managed service ownership, providing 24/7 support for executive customers, including home office assistance and support during travel. Installed, configured, and troubleshot desktop systems, workstations, and audio/visual equipment in a regulated environment. Created and updated standard operating procedures to ensure consistency and compliance in support processes. Maintained thorough knowledge of changes and policies affecting executive workflows to enhance operational efficiency. Tracked and maintained service level agreement (SLA) expectations, consistently exceeding performance targets. Conducted weekly reports on team progress, challenges, and key metrics to inform management decisions. Researched, tested, and recommended new devices, software, and hardware to deliver business value and improve productivity.