• Greet public and clients and direct them to the correct staff member.• Managing office filing.• Update and maintain mailing lists, contact lists and client information.• Monitor incoming Calls/emails and answer or forward as required.• Performing general office clerk duties.• Updating paperwork, maintaining documents and word processing.• Scan copies & print documents.• Monitor and maintain office/Company supplies.• Organizing travel by booking accommodations and reservations needs as required.• Co-ordinate and organize appointments and meetings.• Perform work related errands as requested such as going to the post office and bank.• Keep office area clean and tidy

• Resolve customer complaints.• Greet customers warmly & solve their Problems.• Cancel or upgrade accounts.• Assist with placement of new orders, refunds, or exchanges.• Take payment information and other pertinent information such as addresses and phone numbers.• Answer questions about warranties or terms of sale.• Handle Company Sell products and services.• Inform customer of deals and promotions.• Work with customer service manager to ensure proper customer service is being delivered.