Passion and diligence are two traits that I believe most reflect me as an individual. It is my belief that this is the key to being successful in any endeavour that one set’s their mind to. I love to generate new ideas and devise feasible solutions to broadly relevant problems. I enjoy embracing the lessons learned from failure, stand up and continue to grow.I am a skilled professional bringing to the table 5+ years of progressive experience in risk analysis, risk management, investigation, and risk reporting in the e-commerce industry with a strong background in identifying potential losses devising strategies for risk mitigation. I have ensured timely completion of assigned tasks with my keen attention to detail and prioritization skills and lead resolution of issues pertaining to data and system accuracy throughout my career. As a Buyer Risk Investigator, I have been a key player in conducting a risk analysis, assessing market shifts and their impact on the organization’s market performance and value.Some of my career highlights include:• Performing a wide array of duties like investigating suspicious activities & behaviours that could pose a risk to Amazon or customers in global markets• Engaging with department management, risk analysts, risk engineers & other company associates, and third parties to accomplish goalsI have also been a key player in collaborating with technical teams for developing systems for accurate collection and safe storage of data for future analysis. If considered for the opportunity, I can offer my experience in performing a risk assessment to monitor and analyse data / financial trends and patterns.
Amazon Development Center India Pvt. Ltd
-
Buyer Risk Investigations- VarAmazon Development Center India Pvt. Ltd Oct 2020 - PresentHyderabad, Telangana, India Performing a wide array of duties like investigating suspicious activities & behaviors that could pose a threat to Amazon customers in the global markets and undertaking actions to assess and reduce Amazons financial, legal & reputational risks Ensuring optimal levels of confidentiality & data security standards are maintained at all times Meeting weekly productivity & quality standards for investigations and interacting with internal & external customers/ financial institutions via email & telephone Assessing known fraud patterns & discovering new modus operandi trends and undertaking relevant actions to minimize risks
-
Student Recruitment AdvisorGus Education India Jun 2019 - Oct 2020 Involved in delivery of high quality presentations about the university & other aspects of higher education both on & off campus Provided precise information, advice and guidance to prospective undergraduate students about the courses Collated, monitored and shared data on the University's recruitment activities and completed enrollment of new students including related paperwork and provided information on payment options Effectively tracked & provided reports on weekly activities relating to leads, appointments, interviews and enrollment -
Customer Service RepresentativeAmazon Development Center India Pvt. Ltd May 2016 - Aug 2017 Managed customer inquiries, complaints, billing questions and payment extension/service requests Handled angry callers by making them calm, repaired trust and located resources for problem resolution and designed best-option solutions Acted as Lead 'go-to-person' for new representatives and trained new & existing employees Built strategic relations and solved problems using tact & diplomacy to achieve win-win outcomes Provided accurate solution and contributed ideas to senior teams for Customer Service satisfaction Involved in the process development as a point-of-contact and researched issues faced by the customersKey Achievements Won Best Performer for the month of October- January FY 2016- 2017 Bestowed with multiple awards & medals in RNR from the Ops teams Received POC position for process development
-
Customer Service RepresentativeConcentrix Daksh Services Ltd Apr 2015 - Apr 2016 Answered phones & responded to customer requests and provided customers with product & service information Transferred customer calls to designated staff members and assessed, researched and resolved customer's issues using computer system Followed-up on customer inquiry that are not immediately resolved Recognized, documented and alerted the Supervisor of trends in customer calls Provided subject information for new employees and monitored/built team for high performance Acted as Floor Supervisor as wellKey Achievements Won Best Performer Award for the month of June & July 2015 Appreciated by Seniors for performing excellent job
N Krishna Education Details
-
Sunrise University, IndiaBachelor Of Commerce
Frequently Asked Questions about N Krishna
What company does N Krishna work for?
N Krishna works for Amazon Development Center India Pvt. Ltd
What is N Krishna's role at the current company?
N Krishna's current role is Risk Management | Risk Reporting | Relationship Development | Risk Analytics | Trend Analysis | Operational Improvement |Customer Relationship Management.
What schools did N Krishna attend?
N Krishna attended Sunrise University, India.
Not the N Krishna you were looking for?
-
-
Sankar N Krishna
Bengaluru
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial