Transformed our practice by implementing innovative strategies, mentoring exceptional teams, and cultivating scalable service offerings, leading to a 30% increase in customer satisfaction and a remarkable 20% revenue growth, positioning the company as an industry leader in digital transformation. ☞ In this role, I contribute to the advisory service practice’s business strategy, budget planning, resource alignment, teaming and partner management, go-no-go decision-making, and client satisfaction.☞ As a subject matter expert, I provide strategic direction to set the stage for execution across other bureaus and support in exalting services to other agencies.☞ Here, I led and mentored a high-performing team (14), fostering professional growth via promotions and multiple awards.☞ Forged strong client partnerships with executives at all levels, achieving "Exceptional" customer satisfaction for 3 consecutive years. Tailored strategies and communication drove long-term loyalty, repeat business, and a 100% recompete success rate. Key Achievements:✪ Delivered strategic guidance, oversight, and quality control, driving initiatives that achieved 44% organic growth.✪ Drove 15% revenue growth by implementing data-driven strategies, identifying untapped markets, and tailoring offerings.✪ Authored key IT policy-related resources for the Presidential Transition Team and the Federal CIO., such as SOFIT, FITARA, ITMF, and TBM.✪ Leveraged Salesforce CRM to manage and analyze customer data, streamline sales processes, and improve lead conversion rates by 25%, while maintaining accurate records of over 500+ client accounts.✪ Enhanced team collaboration by delivering clear, concise communication across all levels, resulting in a 20% increase in project alignment and a 15% improvement in overall productivity.✪ Spearheaded proposal development, elevating solution offerings by securing 4 new advisory service contracts within the Federal Defense sector totaling $30M+ in revenue.

Instructed IT leaders and finance managers on the essential knowledge that drives business transformation within IT by running a successful Technology Business Management (TBM) program.☞ In this role, I instructed over 20 courses, certifying more than 500 practitioners across the federal government. ☞ As a subject matter expert, I helped Todd Tucker develop the first-ever education program designed for government technology leaders.

As a Project Manager, I operated contracts with several agencies, including the Department of Homeland Security (DHS), the Department of Justice (DOJ), and (USAID).Key Achievements:✪ Supported the implemented FITARA Law across the Department of Homeland Security (DHS), streamlining IT operations and boosting transparency. Secured over $10 million in annual savings, optimized resources, and strengthened IT governance for better mission support.✪ Achieved 100% compliance with 31 FITARA requirements by collaborating with leadership, tech, and business stakeholders. ✪ Developed and maintained DoJ ICAM standards, crafting a modernization roadmap. Analyzed ICAM equipment and services, set universal standards, and directed future solutions. Established ICAM capabilities with comprehensive standards and strategic direction, providing security-shared services and readiness for the agency.✪ Operated USAID's $200M IT budget, with less than a 3% variance from the planned budget.

As a Financial Operations Analyst, I formulated and executed a $300M annual IT budget and generated reports on a capital investment plan, salaries, and expenditures as directed by the chief information officer (CIO).☞ In this role, I supervised and organized budget preparation, briefs, justifications, and acquisition planning.☞ As a subject matter expert, I managed, assessed, and processed invoices for payment by the Prompt Payment Act. Key Achievement:✪ Achieved seamless operations amid adversity by skillfully managing budget processes, rationalizations, and acquisitions to overcome a 10% budget cut while maintaining service excellence and efficient resource allocation.✪ Developed and managed the new White House Data Center buildout budget with a 3% variance from the planned budget.✪ Administered 350+ contracts, certifying invoices and requisitions without overruns or service disruptions.✪ Developed and managed a $2M budget to build office space and move the Executive Office of the President’s staff.

☞ I managed a $150M IT budget, delivering briefings to executives and driving resource allocation.Key Achievements:✪ Streamlined processes, managed 150+ contracts, achieved $10M in savings, and strengthened vendor relationships.✪ Coordinated stakeholders for effective oversight of $700B TARP funds, safeguarding financial stability for millions.