Business Strategic Partner - PMO support for Enterprise wide program initiatives. Ownership & Responsible for carrying out New Client Transitions and steer them towards success in term of Time, Cost, Quality of Service, Growth, VOC, ETC. Strategize and execute Project plans that would provide the Digital First Digital Now value to the organization.Ensuring PMO digital transformation strategy aligns with the organisation’s overarching transformative initiatives.Central hub for enterprise – Evaluate big-picture impact of digital transformation initiatives, manage potential bottlenecks or pressure points and optimize the ongoing processes to make sure PMO support and initiatives are successful.

Overall Strategic Governance for projects by establishing standards, processes, and tools used for effective project delivery Provides oversight of program implementation including all activities, outputs, and outcomes related to New Client Transitions, Functional & Organization initiatives, including reporting, budget development and monitoring, transactions, execution of project plans, and project performanceProvides strategic leadership and technical, operational, financial, and managerial leadership for successful implementation of project activities.Ensures the project produces the specified results in the annual workplan(s) to the required standard of quality and within the timeline and budget parameters.Strategic Oversight for Third party vendor management, partnerships, relation, onboarding, insource / outsource and reporting.

• Spearheaded implementations of several US health care projects, multiple streams which includes Hospital & Physician full business office line of business, Revenue cycle management accounts, Coding, CLM & BLM scope of work• Consistently met project deadlines with team, achieving commendations for high profile multimillion projects and savings• Analyzed and then effectively strategized in regards to business goals, deadlines, schedules, budgets,resources, quality.• Performed tasks central to program progress, Identifying and evaluating risks, issues & any changerequests impacting Scope, Cost, Schedule, Quality.• Focused continual service improvement for Large complex projects delivery• Integrating project level status reporting and generating the program level status for Client reviews, executive reviews, etc

• Negotiated a sizeable lump sum payment and percentage of payment from Insurance Payors on major contractual issues/obligations. Outcome resulted in improvements in revenues, EBIDTA.• Designed and implemented a streamlined work procedures and processes• Key player in supporting the thought process for introducing automated tools, programs, and systems to enhance efficiency• Maintained lucrative profit margins throughout the rapid growth stages• Contributing to strategy, policy and procedure. Management of supplier/contractual relationships. oMonitoring and responding to, issues at the program level.• Maintain strong client relationships; address issues/needs delivered by client and provide accurate feedback to both client and other Geo Staff

Worked for In-Bound Call Center and maintained excellent relationship with Cutomers Handling Customer queries regards to Credit Card Bills, Payments, etc

Worked as front desk service executive