Rahul N S Email & Phone Number

Versatile and results-oriented professional with a robust background in both Operations and Quality Assurance. With a focus on enhancing product quality and refining testing processes, I bring a strategic blend of analytical and leadership skills to the Quality Assurance domain.In my role as a Quality Assurance Engineer, I have demonstrated expertise in Test Case Development and Review, specializing in functional testing of Payment Systems, with a comprehensive understanding of Visa and Mastercard payment domain. My proficiency extends to Test Management Tools and Automation, encompassing the use of Xray for Jira, automation test cases in a BDD framework, API testing, and database testing. I have successfully applied Agile Methodology, actively participating in ceremonies and collaborating with cross-functional teams.My accomplishments include leading User Acceptance Testing (UAT) and Integration Testing, executing end-to-end automation, and configuring pipelines for seamless integration and deployment. Additionally, I possess hands-on experience in managing teams, conducting recruitment, building and training teams, and ensuring effective communication with stakeholders.In my prior role as Operations Team Lead, I successfully streamlined work allocation processes, orchestrated meticulous Rota preparation, and effectively managed and led a team of 15 professionals. I played a key role in coordinating release testing, system monitoring, and maintenance support activities, ensuring operational excellence and client satisfaction.As an Operations Analyst, I contributed to functional testing, issue resolution, User Acceptance Testing (UAT), documentation review, system monitoring, and release testing. My collaboration with Mastercard and Visa operations command center reflects my commitment to effective communication and incident management.Overall, my diverse experience across Operations and Quality Assurance showcases a unique skill set, combining technical acumen with leadership capabilities to drive organizational success.